Monthly Archives: September 2014

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Rocketboard: All Purpose Remote Collaboration Whiteboard

When you work in a company and you are part of a team, one of the most important things is collaboration. Without actually collaborating with team members you simply can’t create the best product on the market. Collaboration works because each member brings his unique perspective and ideas in order to provide something helpful for the overall project.

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The Elephant in the Video Conferencing Room

The fundamental challenge of running enterprise-wide video conferencing (VC) is keeping users happy. Happy users feel empowered, not foolish when confronted with the challenge of setting up or running a VC meeting. If you keep users happy you have most likely cut support costs while increasing utilisation – both metrics critical to any AV service manager come review time.

However for some inexplicable reason the VC industry as a whole has done a very poor job of keeping users happy. Regardless of what the respective vendor marketing departments say, most VC users consider the experience to be at best annoying, at worst completely off-putting. Integrators try to put lipstick on the vendor-grown pig, but inevitably only add cost and introduce unneeded complexity.