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The expansion of the distributed workforce is on the rise. If you do not already work with a fully- or partially-distributed team, you might find your situation changing soon. In the recent survey of Wrike, popular provider of task management software, 66% of respondents believed that their office might go fully virtual by 2017. With that incredible statistic in mind, we need to prepare the knowledge now on how to keep our teams motivated and driven when they’re geographically apart.
Tony Hsieh, CEO of Zappos, a brand famous for its positive company culture, says, “You can’t deliver good service from unhappy employees.” Motivating and ensuring the happiness of your staff must be a priority in order to succeed.
In line with Hsieh’s beliefs, Wrike’s productivity survey found that the top productivity boosters are (in order): a sense of responsibility, a good mood, and a possible reward. And below, we forge these ideas into 3 best management practices that you can use today or in the future to inspire your team even when it’s spread all over the globe.
To encourage this in your employees, work ownership is key. Make your employees accountable for a project’s success and see how it affects their results. Harvard Business Review agrees that the best way to empower your employees is by giving them responsibility and autonomy. This idea founded a new “managerial” (or lack thereof) style: self-organizing teams, which are popular in agile software development. For example, a dynamic software company /ut7 dared to try it and gave full ownership to their employees, i.e. no more managers. And as a result, they always deliver their work on time. Treehouse similarly adopted a flat org chart, and it has kept everyone accountable because there is no place to hide if a project falls flat – the responsibility is on your shoulders. When you trust your employees to create bright, innovative work without micromanagement, it creates an incentive for hard work and dedication to projects.
One more powerful method of empowerment is encouraging peer review. It will create a culture of responsibility between your employees. This way, managers share some leadership and control over quality with their team members.
How do you create a good mood for your employees when you can’t see them? You build a relationship. Thanks to the advent of video and instant messaging tools, you can easily set up virtual bonding activities. Establish a venue for the “virtual water cooler” to share personal photos, talk about your weekend, or just have simple fun. Volvo IT, an organization with a global workforce of over 60,000 employees, would have one office order food for an office in a different country, thus creating a fun, impromptu office party. If you create an enjoyable distributed-office environment and meet your employees on a personal level, it creates the opportunity for them to feel more connected to the company and your cause.
Another way to create a good mood and also motivate diligence for your employees is to establish open lines of communication. If you provide consistent feedback, and allow them to provide feedback too, it will foster a culture of trust – an environment every employee craves. Furthermore, when you think your employee is having problems, talk to them about their roadblocks, identify the cause of their loss in motivation, and create a solution together.
As an extension of creating a good mood, it is important to reward your employees by showing your appreciation for their work. Ensure that you celebrate the achievement of both short-term goals and long-term goals. Forbes cites a study which found that providing substantial employee recognition shows a 31% decrease in employee turnover rates. With a distributed team it isn’t possible to shake hands or give pats on the back, but you can send encouraging messages or “Employee of the Week/Month” awards through email and chat platforms.
You can also reward your employees for their success through great benefits. In addition to benefits, a well-developed incentive program will encourage your employees to push harder and pass benchmarks of success. Inc. published a list of perks you can afford, such as reimbursement for work-related outings, free food and drinks in the office, and paid volunteer time. Global accommodation-booker Airbnb, which has offices in 12 countries, gives their employees $2,000 a year to travel anywhere on the globe. There is a never-ending list of ideas for what you can provide your employees.
While motivating a distributed team may be difficult, it isn’t impossible. If you understand key productivity motivators, then you can take these ideas and implement them in your virtual workspace.
Have you tried any of these motivation methods before? What has worked for your team?
The deployment of video conferencing booms in many companies. This way they can save costs and increase productivity. In earlier days video conferencing was reserved for top management but this has changed fundamentally. Today video conferences are used by all employees for their daily communication.
Today many companies own 500+ video conference rooms and 10thousands of desktop video conference users. The demand for professional video conferences is growing further and has been up to 30% a year.
The company’s structure used to be set up in a way to correspond to the needs of top management as a strictly controlled managed service. This strictly controlled managed services offers a high security standard for the company, however accounts for a big amount of the budget at the same time.
A remedy can be found in video conference self-services. The big advantage here is the high scalability and the reduced costs compared to the encompassing managed service. The video conference self-service should generally serve as an addition to the existing managed service structures.
Anyone thinking about implementing a video conference self-service should take note of the following five points:
In case you use a high quality managed service already, it will not be an option to not use this service in the future. It is important to manage the user expectations and clearly state for which purposes the self-service is intended. A self-service should predominantly be accessible for all employees. The managed service still makes sense for important meetings of the top management, etc. It can be helpful to communicate the costs of the managed service transparently to the users – a measure which might change their mind rather quickly.
Be aware that existing video conference infrastructure often is not tailored to the needs of the video conference self-service. Ordinary video conference infrastructures only enable low scalability, which means that video conference ports are not unlimited. It might make sense to use a software based video conference structure. These allow for high scalability and low operation costs. Initially it might make sense to use a cloud video conference service.
Video conference self-service does not mean that normal business can be compromised and the solution automatically works – to the contrary! For high user satisfaction the video conference infrastructure has to be stable, questions of users have to be answered timely and competent and the administration of accounts and virtual video conference rooms has to be managed.
If you offer a video conference self-service, you also have to educate the users in a way that they are able to use the service right. Training is important. That can be seminars, booklets, eLearning training videos and intranet pages.
The introduction of a video conference self-service can lead to an enormous demand. Some companies measured the double demand within a year. Pay attention to the impact on your network and on your video conference infrastructure as well as on the daily business. The budget planning should grow too, because financial resources are especially scarce during the year.
I hope these are some good pointers for all our readers considering to look into add a self-service to their portfolio. If you have made any experiences yet around this or just want to share your thoughts, please feel invited to do so in the comments box below. Many thanks!
In the current economic climate, running an SME (Small to Medium Enterprise) can feel impossible sometimes. With so many things against your success, it can seem like you will never manage to build up your business to one which is strong and successful, but with perseverance and a lot of knowhow there is always a chance you will get to where you want to be.
In business, knowing how to make the most of a bad situation is always a handy skill. And, as the world is changing and becoming increasingly technological, knowing how to make the most of your computing choices is even more important. Everything from your own computer to your printer needs to be perfect, as choosing an inferior system could have repercussions further down the line.
And, as always, your server is possibly the most important piece of technological kit that you could invest in. Servers are used to store all of the programmes and files that your network may need access to, so they are basically giant computers that always run in the background. With this in mind, it is easy to see why it is vital that you make the most of your server space and capabilities, as not doing so could end up costing you important time and money.
So, if you would like to find out more about how you can do this, read on:
First and foremost, when choosing your server host you will need to make sure that you select one which is reputable and which will be able to do the job you want it to. The last thing you want is to take out a contract with a server host that doesn’t provide enough storage space or which is not fast enough or your needs, so always read the label, so to speak.
You should also do some background research in server hosts and companies offering server space. You will want to pick one which has much experience in this area of computing, and one that is known for being able to handle issues and problems ASAP.
Of course, it probably won’t be you that actually runs the maintenance, but this is why it is vital that you ensure you choose the right server company at the end of the day. You should be able to trust that your chosen server company will run regular maintenance on your server to ensure it is always performing to the best of its capabilities and that no errors have cropped up.
Again, this will be the job of the server host, but you should also inform them that you wish to have everything synched and backed up. Should the server fail, it is essential that you have access to these backed up files so that you can always find the important documents that you need for your business.
It can be all too tempting to be ruled by price when choosing server space, but this isn’t always the best policy. Compare the products and services that you will be provided with to ensure you get the best one for your SME.
How would you suggest SMEs can get the most out of their server storage space?
For the last couple of years, the internet has provided opportunities for people to work not only in the offices but also in their homes. This is through “working from home” business that is currently popular among many people in the world because of the numerous business ideas possible through it. So, what are examples of business ideas that enables people to work from home?
Freelancing is one of the home based business idea that will enable you to work from home while providing services to the rest of the world population. Currently numerous websites offer online businesses that make a good business idea once implemented. This will let you work from home at the same time enhances create jobs to other people whom you hire to assist in your everyday chores.
TeleEducation – Internet technology has enhanced the process of education by enlarging the accessibility of these services. This is a great work from home business opportunity. Through video conferencing services, you will be able to tutor thousands of students that need tutoring services through internet in your home. Many people are currently using this new business opportunity to earn amazing amounts of money. This has allowed people working from home without the need of travelling to these academic institutions.
TeleHealth – Provision of medical advisory services is another idea to work from home business especially if you have a medical background. Instead of seeking to work in a hospital, you can subdivide your house to medical room where you offer services to clients that are indeed of medical services. This will not only create huge amounts of dollars but also create jobs for those people who will help you conduct the services. In addition, you can also offer virtual medical assistance through the internet where you help even those people beyond your geographical reach.
The internet also offers another amazing opportunity to provide virtual assistance especially in office functions. Through the internet, at your home, you can find a job as an office assistant. This will enable you to exercise any delegated office job such as answering of mails, drafting letters as well as memos among other numerous services. This will not only be a good opportunity to earn money from home but also ensures that corporate communication with the clients is enhanced to greater heights. To gain leverage, you have to be familiar with some of the most common tools used by businesses. Look at this Pure Leverage review to learn a few.
Offering advisory services in the engineering services is one of the ways to create a home based business especially if you have an engineering training background. Currently there are numerous clients both online and offline that needs construction services. Through your services, you can solve their problems that will help you make money at home without the worry travelling to an office. This will also improve accessibility especially when you are settled in a strategic position.
I believe the above top ideas on how start a home based business that will enable you working from home without worrying about the need to reach the office at the appropriate time.
Video conferencing, once the domain of larger organizations with bigger budgets, has come down in price dramatically during the last decade and a half. At the same time, not only its quality but also its versatility and portability have increased exponentially. The end result (at least up to now) of these trends has been a dramatic explosion in how many people use video calling and the ways in which they do so.
Aside from the many coordination and communication benefits that have stemmed from the video calling revolution, another major bonus has also been discovered in the myriad ways by which this rapidly advancing technology can be used to serve as a marketing and promotional tool for not only large companies but also smaller business and even individuals following their own business or professional goals.
From personalizing customer relations in an effort to draw in more sales to using video calling for online sales pitches and demonstrations of products or services, video conferencing has become a powerful marketing tool that carries its own unique position in the online promotion landscape.
Here’s a look at some of the major innovations found in using video conference call technology when marketing to clients, buyers and anyone else.
The first and most obvious marketing innovation of video calling is the ability it has given marketers to engage their clients and buyers in face-to-face consultations or Q&A periods.
If someone is running a service or product business on the web, making sure to highlight the fact that their customers can interact with real people in real-time over any questions, doubts or issues they might have before or after buying is a big selling point to many potential clients, especially if their previous experience with customer service in a particular niche involves being ignored or unable to reach some solid customer support.
Whether you’re selling a product or a service, if you really want to enhance your customers experience and decision-making into something that’s memorable, be sure to do exactly this and underscore it in your marketing materials now that video conferencing offers you the ability to schedule actual life Q&A sessions with multiple people over interactive video media.
The long-used art of pitching a product, service or idea to potential buyers during a face-to-face meeting is a tried and true marketing tactic that numerous business owners use worldwide. With video conferencing, this very same strategy can reach into the digital world by allowing a marketer to lure clients or potential buyers toward a one on one consultation which is then in essence used as a sort of digital pitch that tries to create a purchase through interactive salesmanship.
Although this tactic might have some implementation difficulties that stem from problems with getting people to actually sit down for the sales meeting, if you’ve already built strong interest in your leads through a sales funnel and have motivated them with some sort of freebie into actually listening to your video call, you could really create a door-to-door sales level of interaction with a completely digital and much more targeted audience. Video call based pitching would be especially effective for high priced products or services that offset time costs even if your eventual sales closing numbers are low.
This is a really major and still largely unexplored region of the online marketing landscape that could benefit immensely from video conferencing. While physical sales seminars are a common thing in just about every hotel conference room you’ve ever passed through, and online video “webinars” where you can listen in but not participate are already completely established as part of online marketing strategy, a major and still very undeveloped leap would involve joining the two into a completely digital, massive video conference style seminar with full interactivity.
Thanks to the rapidly developing technology of video conferencing, the attendees can interact with the sales presenter just like they would be able to if they had physically gone to a real sales conference while enjoying the convenience of joining in from home as people do with classical online marketing webinars. On top of that there are many consumption based video conferencing software solutions that allow the use of the technology even with a smaller budget.
The marketing benefits this can potentially offer your business are considerable. For one thing, you as a marketer would save on the high costs of arranging for a sales seminar in an actual location where you’ll have to pay rent and present printed promotional materials. And furthermore, you could duplicate everything available at live sales seminars in an online environment while still being able to take questions and speak to leads in real-time. A somewhat heavier telepresence software bundle would be needed to pull off this kind of online marketing maneuver, but the potential benefit could be completely worthwhile.
Simply put, cloud computing is computing based on the Internet. So, instead of running programs or applications on a physical server, cloud computing allows you to access the same apps and software online, without needing to download or install them. Web applications, including but not limited to email, document sharing, instant messaging and more, are all designed to make it easier to collaborate and get work done no matter where you’re located.
From reducing costs to improving communication and collaboration to enhancing productivity, the benefits of cloud computing are countless. Because of this, it’s important to understand the benefits of cloud computing and just why so many businesses are moving to the cloud.
Moving to the cloud will not only help you reduce costs on infrastructure and software but you’ll also be able to invest more money back into your business in research, marketing strategies, product innovation and anything else you need. Using the cost savings from cloud computing to free up resources will give your business a strong competitive advantage in the market.
With cloud, you only need to pay a small amount of money in return for a huge amount of storage space. Plus, cloud resources are easily scalable which means they can be altered to suit your exact needs as your business grows.
Did you know that 800,000 laptops are lost each year in airports alone? Although replacing the laptop may be costly, what do you do about everything you have saved on it? When you have everything stored in the cloud, you no longer have to worry about losing or not being able to access your data because it’s all in the cloud, safe and sound.
If you’re a business owner, cloud-based services will also help you solve issues faster in the event of a disaster. In fact, a recent survey conducted by the Aberdeen Group revealed mid-size businesses took almost half the time it took larger companies to recover after a disaster because of their commitment to the cloud. Furthermore, cloud-based disaster recovery services were able to get companies up and running again in 2.1 hours, compared to eight hours for those not using the cloud.
Using the cloud means you’ll no longer have to worry about purchasing, installing, downloading and updating software. Cloud computing suppliers take care of this for you – security updates included – thus freeing up your time so you can focus on other important aspects of your business.
Not only does this save you hassle, but it also means you don’t have to worry about hackers exploiting out of date software.
Cloud computing makes collaboration easy as all employees – no matter where they’re located – can access and work on shared documents at the same time and don’t need to keep sending them back and forth over email. This is a huge benefit of cloud computing as all files are stored in a central location which means employees can talk to each other while making changes to the central copy at the same time. The collaboration is simplified and it translates to business efficiency as no time is wasted on uploading and emailing files and waiting for updates.
You can have employees working from anywhere in the world, so long as they have an Internet connection. In addition, the cloud has also become more accessible via smartphones and tablets, which means that you really can have access to your documents anytime and anywhere.
As you can see, the reduced costs, the flexibility and security provided by cloud computing can truly give a business leeway to focus in its core priorities.
Can you think of any other fantastic benefits of using cloud computing? Go ahead and share them with us in a comment below.