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Telepresence Advantages and Updates

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Photo: Wikipedia

Within the fast paced online world it’s hard establishing an intimate human connection with clients, employees, patients and customers. Businesses need the best communication tools whether maintaining fast and efficient phone lines to reach customers or working with an employee over video conference.

Countless companies, schools, and hospitals are dedicated to providing telepresence. You need a strong, capable, and expansive business class internet provider to handle the telepresence abilities. Investing in telepresence tools improves your company’s image and flexibility in the work environment.

Network Security

Discovering the most reliable corporate VoIP can prove essential for companies’ telepresence. The right internet service offers the correct data solutions to handle your business’ phone and internet needs all over one secured network. Plus, you’re telepresence will run smoothly whether in a video conference business meeting or if a boss pops in for updates on the workload. Finding a business class internet provider who customizes their service to your business at affordable rates will assist communication substantially.

Network security is important when it comes to increasing your business’ telepresence. Employees should be able to connect to a secured and private network where pertinent and confidential information is easily shared. When the network experiences lapses in security, it threatens your company’s communication skills and flexibility. The right corporate VoIP for a company establishes a strong foundation for communication and network security.

Video Conferencing

Twenty years ago who would have thought that business transactions, meetings, or even interviews could be arranged and handled over video conference on computers. The communication options continue to astound me as an employee and professional.

Why waste the time and money to travel to a job interview? Video conference saves money on both ends. But in order to conduct interviews, companies need strong network connections. Corporate VoIP is necessary for many companies to reach employees or clients over video conference. Video over IP connects two groups instantly over a clear video feed that’s more human and intimate than a phone call and it saves the time of an in person interview. If the network connection isn’t great, then that will reflect badly on the employer. A company’s inability for such communication shows that they’re behind the learning curve of technology and communication.

The best companies are willing to communicate via video conference. My video conference experiences that include countless staff meetings, interviews, and orientations have all been pleasant and reflective of my employers’ flexibility and ability to communicate.

Telepresence Robots

The telepresence field is taken to greater heights through the use of telepresence robots. These robots can be implemented for employees who work from home and still need to have an office presence. Companies use these robots to communicate with and monitor employees while out of the office, but now they are used at greater lengths in different fields.

Doctors utilize telepresence robots to interact with countless patients in hospitals or anywhere. It allows for quick communication and consultation. It improves a doctor’s ability to see more patients.

Educational systems provide funding for these robots for students who can’t be physically present in schools due to ongoing medical issues. The extent of telepresence technology is astounding.

Polycom enables Telepresence with Skype, Facebook and Google

Telepresence with anyone?

Today I would like to present you something I considered rather exciting news. So far only the Blue Jeans Network MCU solution was able to bridge Skype users into enterprise-class video conferences but this might change and might even be bested by Polycom.

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So what’s new?

Announcing “Business Class Video Conferencing with Anyone”, Polycom is extending their RealPresence CloudAXIS Suite to be compatible with pre-industry telepresence applications including Skype, Google Talk and Facebook Video Chat. Beyond that it is said that anyone with merely a browser and webcam will be able to join video conferences as well, no matter if they are within the firewall or outside of it.

All your contacts from those directories along with your corporate contact list will be available in a single platform. Simply point and click your participants to establish an enterprise-grade secured video conference. Further they are including smartphones and tablets to be available for video calls.

Content sharing is said to be available even though it is yet to be seen how that works with clients like Facebook Video Chat that do not support a content channel by default. I am keen on seeing more of this solution.

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When will it be available?

The extension is expected to be available in April 2013. Contact your Polycom Sales Rep or visit their webpage for further information. If you already had some insight into the solution feel welcome to share your comments with us below.


Demonstration of the Polycom RealPresence CloudAXIS Suite with new features to work with Skype, Facebook and Google

http://www.youtube.com/watch?v=ICVttZzDysM