As technology keeps on progressing, industries are constantly adapting to a dynamic world. With the development of business at a faster rate, it is increasingly significant to execute improvements on projects. The fundamental key of effective project management lies in excellent communication specifically in conveying goals, updates and other information to the people/stakeholders involved.
Tag Archives: Communication
What you should take into account while introducing video conference self-services
The deployment of video conferencing booms in many companies. This way they can save costs and increase productivity. In earlier days video conferencing was reserved for top management but this has changed fundamentally. Today video conferences are used by all employees for their daily communication.
Today many companies own 500+ video conference rooms and 10thousands of desktop video conference users. The demand for professional video conferences is growing further and has been up to 30% a year.
The company’s structure used to be set up in a way to correspond to the needs of top management as a strictly controlled managed service. This strictly controlled managed services offers a high security standard for the company, however accounts for a big amount of the budget at the same time.
A remedy can be found in video conference self-services. The big advantage here is the high scalability and the reduced costs compared to the encompassing managed service. The video conference self-service should generally serve as an addition to the existing managed service structures.
Anyone thinking about implementing a video conference self-service should take note of the following five points:
1. User expectations
In case you use a high quality managed service already, it will not be an option to not use this service in the future. It is important to manage the user expectations and clearly state for which purposes the self-service is intended. A self-service should predominantly be accessible for all employees. The managed service still makes sense for important meetings of the top management, etc. It can be helpful to communicate the costs of the managed service transparently to the users – a measure which might change their mind rather quickly.
2. Video conference infrastructure
Be aware that existing video conference infrastructure often is not tailored to the needs of the video conference self-service. Ordinary video conference infrastructures only enable low scalability, which means that video conference ports are not unlimited. It might make sense to use a software based video conference structure. These allow for high scalability and low operation costs. Initially it might make sense to use a cloud video conference service.
3. Planning business as usual
Video conference self-service does not mean that normal business can be compromised and the solution automatically works – to the contrary! For high user satisfaction the video conference infrastructure has to be stable, questions of users have to be answered timely and competent and the administration of accounts and virtual video conference rooms has to be managed.
4. Offer trainings
If you offer a video conference self-service, you also have to educate the users in a way that they are able to use the service right. Training is important. That can be seminars, booklets, eLearning training videos and intranet pages.
5. Manage growth
The introduction of a video conference self-service can lead to an enormous demand. Some companies measured the double demand within a year. Pay attention to the impact on your network and on your video conference infrastructure as well as on the daily business. The budget planning should grow too, because financial resources are especially scarce during the year.
I hope these are some good pointers for all our readers considering to look into add a self-service to their portfolio. If you have made any experiences yet around this or just want to share your thoughts, please feel invited to do so in the comments box below. Many thanks!
For the last couple of years, the internet has provided opportunities for people to work not only in the offices but also in their homes. This is through “working from home” business that is currently popular among many people in the world because of the numerous business ideas possible through it. So, what are examples of business ideas that enables people to work from home?
1. Working from Home – Freelance
Freelancing is one of the home based business idea that will enable you to work from home while providing services to the rest of the world population. Currently numerous websites offer online businesses that make a good business idea once implemented. This will let you work from home at the same time enhances create jobs to other people whom you hire to assist in your everyday chores.
2. Academic Assistance
TeleEducation – Internet technology has enhanced the process of education by enlarging the accessibility of these services. This is a great work from home business opportunity. Through video conferencing services, you will be able to tutor thousands of students that need tutoring services through internet in your home. Many people are currently using this new business opportunity to earn amazing amounts of money. This has allowed people working from home without the need of travelling to these academic institutions.
3. Medical Services
TeleHealth – Provision of medical advisory services is another idea to work from home business especially if you have a medical background. Instead of seeking to work in a hospital, you can subdivide your house to medical room where you offer services to clients that are indeed of medical services. This will not only create huge amounts of dollars but also create jobs for those people who will help you conduct the services. In addition, you can also offer virtual medical assistance through the internet where you help even those people beyond your geographical reach.
4. Online Office Virtual Assistance
The internet also offers another amazing opportunity to provide virtual assistance especially in office functions. Through the internet, at your home, you can find a job as an office assistant. This will enable you to exercise any delegated office job such as answering of mails, drafting letters as well as memos among other numerous services. This will not only be a good opportunity to earn money from home but also ensures that corporate communication with the clients is enhanced to greater heights. To gain leverage, you have to be familiar with some of the most common tools used by businesses. Look at this Pure Leverage review to learn a few.
5. Construction Or Engineering Advisory Services
Offering advisory services in the engineering services is one of the ways to create a home based business especially if you have an engineering training background. Currently there are numerous clients both online and offline that needs construction services. Through your services, you can solve their problems that will help you make money at home without the worry travelling to an office. This will also improve accessibility especially when you are settled in a strategic position.
I believe the above top ideas on how start a home based business that will enable you working from home without worrying about the need to reach the office at the appropriate time.
Video conferencing, once the domain of larger organizations with bigger budgets, has come down in price dramatically during the last decade and a half. At the same time, not only its quality but also its versatility and portability have increased exponentially. The end result (at least up to now) of these trends has been a dramatic explosion in how many people use video calling and the ways in which they do so.
Aside from the many coordination and communication benefits that have stemmed from the video calling revolution, another major bonus has also been discovered in the myriad ways by which this rapidly advancing technology can be used to serve as a marketing and promotional tool for not only large companies but also smaller business and even individuals following their own business or professional goals.
From personalizing customer relations in an effort to draw in more sales to using video calling for online sales pitches and demonstrations of products or services, video conferencing has become a powerful marketing tool that carries its own unique position in the online promotion landscape.
Here’s a look at some of the major innovations found in using video conference call technology when marketing to clients, buyers and anyone else.
More Face-to-Face Client / Seller Relations
The first and most obvious marketing innovation of video calling is the ability it has given marketers to engage their clients and buyers in face-to-face consultations or Q&A periods.
If someone is running a service or product business on the web, making sure to highlight the fact that their customers can interact with real people in real-time over any questions, doubts or issues they might have before or after buying is a big selling point to many potential clients, especially if their previous experience with customer service in a particular niche involves being ignored or unable to reach some solid customer support.
Whether you’re selling a product or a service, if you really want to enhance your customers experience and decision-making into something that’s memorable, be sure to do exactly this and underscore it in your marketing materials now that video conferencing offers you the ability to schedule actual life Q&A sessions with multiple people over interactive video media.
Interactive Long Distance Pitches
The long-used art of pitching a product, service or idea to potential buyers during a face-to-face meeting is a tried and true marketing tactic that numerous business owners use worldwide. With video conferencing, this very same strategy can reach into the digital world by allowing a marketer to lure clients or potential buyers toward a one on one consultation which is then in essence used as a sort of digital pitch that tries to create a purchase through interactive salesmanship.
Although this tactic might have some implementation difficulties that stem from problems with getting people to actually sit down for the sales meeting, if you’ve already built strong interest in your leads through a sales funnel and have motivated them with some sort of freebie into actually listening to your video call, you could really create a door-to-door sales level of interaction with a completely digital and much more targeted audience. Video call based pitching would be especially effective for high priced products or services that offset time costs even if your eventual sales closing numbers are low.
Online Seminars through Video Conferencing
This is a really major and still largely unexplored region of the online marketing landscape that could benefit immensely from video conferencing. While physical sales seminars are a common thing in just about every hotel conference room you’ve ever passed through, and online video “webinars” where you can listen in but not participate are already completely established as part of online marketing strategy, a major and still very undeveloped leap would involve joining the two into a completely digital, massive video conference style seminar with full interactivity.
Thanks to the rapidly developing technology of video conferencing, the attendees can interact with the sales presenter just like they would be able to if they had physically gone to a real sales conference while enjoying the convenience of joining in from home as people do with classical online marketing webinars. On top of that there are many consumption based video conferencing software solutions that allow the use of the technology even with a smaller budget.
The marketing benefits this can potentially offer your business are considerable. For one thing, you as a marketer would save on the high costs of arranging for a sales seminar in an actual location where you’ll have to pay rent and present printed promotional materials. And furthermore, you could duplicate everything available at live sales seminars in an online environment while still being able to take questions and speak to leads in real-time. A somewhat heavier telepresence software bundle would be needed to pull off this kind of online marketing maneuver, but the potential benefit could be completely worthwhile.