Tag Archives: insight

Polycom enables Telepresence with Skype, Facebook and Google

Telepresence with anyone?

Today I would like to present you something I considered rather exciting news. So far only the Blue Jeans Network MCU solution was able to bridge Skype users into enterprise-class video conferences but this might change and might even be bested by Polycom.

polycom, realpresence, cloudaxis, suite, telepresence, solution, skype, facebook, google, video, chat, webcam, browser

So what’s new?

Announcing “Business Class Video Conferencing with Anyone”, Polycom is extending their RealPresence CloudAXIS Suite to be compatible with pre-industry telepresence applications including Skype, Google Talk and Facebook Video Chat. Beyond that it is said that anyone with merely a browser and webcam will be able to join video conferences as well, no matter if they are within the firewall or outside of it.

All your contacts from those directories along with your corporate contact list will be available in a single platform. Simply point and click your participants to establish an enterprise-grade secured video conference. Further they are including smartphones and tablets to be available for video calls.

Content sharing is said to be available even though it is yet to be seen how that works with clients like Facebook Video Chat that do not support a content channel by default. I am keen on seeing more of this solution.

polycom, realpresence, telepresence, cloudaxis, suite, drag, adrop, mouse, facebook, video, chat, google, talk, webcam

When will it be available?

The extension is expected to be available in April 2013. Contact your Polycom Sales Rep or visit their webpage for further information. If you already had some insight into the solution feel welcome to share your comments with us below.


Demonstration of the Polycom RealPresence CloudAXIS Suite with new features to work with Skype, Facebook and Google

http://www.youtube.com/watch?v=ICVttZzDysM

10 Telepresence Snapshots from Users

Telepresence? I saw the press kit photos but how do the “real” installations look like?

You have all seen the high quality press material and the polished photos on webpages around Telepresence solutions, but have you ever wondered how the users see it? We have been going through the archive of Instagram and provide you today with our 10 favourite Telepresence snapshots of users and aficionados.

Browsing through these lovely shots you will get a good insight into the actual utilisation of Telepresence technology and how it can be used for connecting remote employees to improve teamwork or even how to have a better work-life balance.

These photos are owned by their respective creators and we claim no copyright. We hope you enjoy our selection and you may click on an image to be re-directed to the source.

Our picks:

Cisco, Telepresence, Screen, LG, Camera, Videoconference, Video, Conference, asia, asian, girl, with, glasses, guy, starring, smiling, skyline, background, wood, table, wallpaper, shiney, shirt, red, top, dark, black, hair, key, strap, keystrap, id, card, holder, cable, lying, around, surface, lighting, romance, romantic, technology, long, distance, relationship

Long Distance Relationship.. Supported by #cisco #telepresence – iswant22


Cisco, Telepresence, Remote, Worker, Working, Camera, Immersive, Team, Teamwork, work, business, girls, guys, crowd, video, conference, videoconference, room, fun, at, office, enterprise, session, meeting, international, teams, men, women, woman, man, shirt, dress, look, smiling, cheerful, happy, employee, employees, screen, attached, hanging, lighting, wood, table, cables, device, devices, better, relationship, teambuilding, building, paper, documents

The power of #technology #telepresence – Janice Loke


Notebook, Laptio, Screens, Office, business, work, life, balance, camera, telepresence, cisco, ex60, ex90, children, child, kids, kid, daughter, son, girl, little, boy, siblings, selfview, pink, shirt, red, home, use, usage, chat, desktop, blurred, blurry, artistic, family, enterprise, keyboard, father, at, work

workin’ a little late since I have band practice (for church) in a little bit… saying hello and goodnight to my kiddos from my office desk… i’d prefer to be home, but when you can’t ya gotta love #telepresence! – Pete Kim


cisco, telepresence, wallmount, wall, mount, camera, screen, speakers, cable, tidy, clip, C-Series, remote, working, worker, employee, immersive, communication, telepresence, team, work, modern, employee, surprised, happy, caught, stunned, catch, desk, self, view, selfview

Så jävla business #telepresence – Felix B


Panorama, photo, snapshot, technology, telepresence, idle, fancy, screen, screens, multiple, camera, phone, desk, table, cable, business, woman, enjoying, pleased, business, attire, outfit, look

Me siento súper High Tech, llegando a junta 3! telepresencia – Rodrigo Violante


cisco, telepresence, equipment, camera, touch, panel, pad, touchpanel, screen, touchscreen, function, functionality, phone, desk, engineer, engineering , r&d, research, and, development, desktop, video, conference

Testing some new #cisco #telepresence equipment – Sean Scott


cisco, telepresence, ex60, ex90, home, business, remote, working, from, desktop, camera, self, view, selfview, garden, calm, blue, shirt, dark, technology, modern, communication, windows

Avatar, 2012 – Øivind


cisco, telepresence, immersion, immersive, screen, screens, multiple, presentation, design, round, table, desk, video, conference, room, people, business, enterprise, crowd, talking, conversation, modern, technology, room, session, action, camera

#TelePresence at @CISCO on #DesigningChange. 7 cities present from across Canada – Komal Minhas


tandberg, cisco, telepresence, wall, mount, wallmount, camera, screen, big, huge, black, man, sitting, blue, shirt, starbucks, cup, paper, hidden, spy, cam, spycam, unaware, cisco, top, sport, gear, at, office, casual, friday,

Morning video call in HD with @mattrehm #cisco #telepresence #tandberg #collaboration – George


Christopher Isak, Photopgraphy, photo, telepresence, room, video, conference, idle, design, special, busines, room, modern, plant, plants, green, wooden, wood, table, meeting, Eschborn, Germany, Deutschland, GMS, Global Media Services, GmbH, company, service provider, managed service, offer, offering, consulting, professional services, ergonomic, chair, chairs, vnoc, mcu, management, vip, support, white, glove, experience, user, expectation, fulfilment, integrated, system, hidden, technology, interior, design, enterprise, office, projection, room, control, amx, switched, off, black, screen

Let’s have a #videoconference! – #Telepresence #Cisco #UnifiedCommunication – #GMS #Eschborn #Germany #Europe – Christopher Isak


If you have snapshots to share or would like to introduce yourself or your whole team let us know and drop a comment with the link below. We will add you to the list right away!

Good Collaboration through Knowledge Management

The other side of the coin of organisational growth and how to fight it with Knowledge Management.

In order to work well with each other and collaborate, it is not only important to utilise appropriate collaboration technology. A good starting point is to understand each other and knowing what others are doing as well as what one can expect from their services.

In rapidly growing organisations, it can happen that people who previously worked very close with each other are more and more separated over time. Maybe not even in a physical way, but people are getting more and more skilled in their particularly focused task and might be even joining different teams permanently.

Markus Mattern, Global Media Services, GMS, GmbH, Eschborn, D13, Workshop, Logo, Presentation, Training, Knowledge Management, Teacher, Presenter, Projection, Projector, Screen, PowerPoint, Microsoft, Huge, Big, bright, white, background, black, furniture, office, design, modern, meeting, room, meeting room, video conference, telepresence, events, management, event management, video conference bridging, bridge, operator, Cisco, MCU, VCS, Expressway, Dialplan, dial, plan, E.164, Alias, technical, information, operational details, managed services, VaaS, videoconferencing, broadcast, cueing, bridging, senior, vip, enterprise

Markus Mattern, holding a presentation around high-level video conference bridging.

This is a natural side-effect of organisational growth and there are a few things that can be done to prevent this from becoming a negative influence to the service quality. One thing that could be done is to increase the focus on Knowledge Management. Turning tacit knowledge into “common sense” can make a huge different when working with clients, other companies or even within the same organisation.

As GMS is not excluded from such effects we have developed a way of sharing knowledge and providing insight into each team’s work. That is why Markus Mattern, in his capacity as one of our Senior VIP Video Conference Bridge Operators, has taken great effort into preparing a presentation around technological and operational details around his and the team’s work.

Initially this was planned as a single workshop for the few of the company who might be interested in learning a bit more about other teams. However we received so much positive feedback about people who wanted to join that we actually had to make several workshops and even include the weekends.

The Workshop

The content of the presentation was prepared in a very appealing and visual way, so everyone in the audience could understand both the operational procedures and requirements of the video bridging service as well as the technical introduction on the video conferencing infrastructure no matter what their background was.

In this workshop we used Cisco TelePresence infrastructure devices as examples and described the function of a Multipoint Control Unit (MCU) and all it can do as well, as all the things even a good video conference bridge operator cannot do. We do this because we believe that even within the same company it is absolutely key to have clear expectations of what can be done and to know the things that cannot be done.

Markus explained what the Video Communication Servers (VCS) are there for and how they are utilised to traversal through corporate firewalls in an audit complaint way. This is very important for enterprises with a very tight network policy on the traversal between intranet and internet. But it shows that if the firewall traversal is well planned, configured and managed a lot of costs on ISDN (or all in best case) can be saved.

After all sessions have finished we received quite good feedback from everyone and are looking forward to the next workshop maybe from a different department then.

Thank you, Markus!