Tag Archives: Polycom

video conferencing Connect Two Boardroom 2_edited

The Elephant in the Video Conferencing Room

The fundamental challenge of running enterprise-wide video conferencing (VC) is keeping users happy. Happy users feel empowered, not foolish when confronted with the challenge of setting up or running a VC meeting. If you keep users happy you have most likely cut support costs while increasing utilisation – both metrics critical to any AV service manager come review time.

However for some inexplicable reason the VC industry as a whole has done a very poor job of keeping users happy. Regardless of what the respective vendor marketing departments say, most VC users consider the experience to be at best annoying, at worst completely off-putting. Integrators try to put lipstick on the vendor-grown pig, but inevitably only add cost and introduce unneeded complexity.

Who’s gonna be at the ISE 2014 – Integrated Systems Europe

ISE Logo

ISE 2014 in Amsterdam RAI

It is that time of the year again and they come from all over the place. Manufacturers, installers, solution architects and everyone interested in Audio Visual and electronic system technology. And they all seek to get the latest news on their own hot topics.

So from the 4th through to the 6th of February will be this years ISE fair in Amsterdam. Ever since 2004 a great annual event to meet old partners and make new acquaintances alike throughout the Audio Visual business. If you seek to:

  • See the latest developments in technology
  • Trial new products
  • Network and mingle with people like you
  • Spot new break-through companies or solutions
  • Drink a coffee at every booth and corner

… then this is for you.

Who is going to be at the ISE 2014?

To name only a few of the exhibitors please find our quick list below:

Get the total overview of the 952 exhibitors at the official ISE 2014 homepage.

I wish all of you, who are going a lot of fun there and make sure you drop us your comments below. If you cannot be there, make sure to follow the ISE 2014 Social Channels on Twitter for updates live from the scene.


ISE in 60 Seconds (Footage of 2013)

[youtube=http://www.youtube.com/watch?v=wbZkbB8Djvs&w=575]

Introduction to Session Border Controllers

High definition video conferencing is a standard right now. If it will change, it will only change to an ever higher definition such as Ultra HD (involving 4K and 8K). Virtual workplaces, telecommuting and working from home becomes more and more easy and so organisations go expanding, sometimes forgetting about network requirements ending up with new capacity limits or reduced quality of their video communication solution.

A Session Border Controller can help with many problems there might be, but it is not a remedy for every issue ever to occur on your video conferencing network. I wrote this article to give you some more insight into what a Session Border Controller is, what it does and how it can help your corporate communication.

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Click for large version

What is a Session Border Controller?

A Session Border Controller is a network component designed to safely link networks with a different security requirement and setup. They are mostly utilised for VoIP and video conferencing networks to establish secure connection sessions. The Session Border Controller therefore allows control of signaling and transfer of media data in a secure way.

What can I do with a Session Border Controller?

Session management allows service providers to control the session routing, establish interoperability across environments with differentiating standards, enforce bandwidth policies or create an interface to a third party application. To keep it short and simple: A Session Border Controller optimizes solution performance and overall service quality, it allows a rapid service deployment or growth and it protects infrastructure from malicious attacks.

Who develops Session Border Controllers?

Based on Gartner’s Magic Quadrant for Session Border Controllers from October 2012, Acme Packet (recently acquired by Oracle) excels in execution as well as vision scope, making them the leader of the magic quadrant (see graphic). Other competitors are Huawei, Sonus, Genband, Metaswitch Networks, Dialogic, ZTE and Technicolor.

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Magic Quadrant for Session Border Controllers by Gartner Research

Acme Packet is very interesting due to their focus on unified communications networks and even offering solutions especially designed for video conference networks of manufacturers such as Alcatel-Lucent, Avaya / Radvision, Cisco (including former Codian / Tandberg technologies), LifeSize, Polycom and Vidyo. Supporting and enabling interworking these technologies the Acme Packet solution avoids potential for vendor lock-in, protecting the investment made in video conferencing infrastructure and endpoints.

What are the technical functions of a Session Border Controller?

The functional scope of a Session Border Controller can vary, depending on what the individual device is designed to do. However to reflect a maximum of capability information, we would like to list the following functions that can be found in Session Border Controllers:

Connectivity

  • IPv4 / IPv6 interworking
  • SIP manipulation
  • NAT traversal
  • VPN connectivity
  • H.323 / SIP interworking

Quality of Service (QoS)

  • Traffic policies
  • Call admission control
  • ToS / DSCP bit setting
  • Resource allocation
  • Rate limiting

Security

  • Defense against DoS attacks
  • Can prevent toll fraud
  • No topology hiding possible
  • Malformed packet protection
  • Signaling protection via TLS and IPSec
  • Media protection via SRTP

Media processing

  • DTMF delay and interworking
  • Media transcoding
  • Tones and announcements
  • Data and Fax interworking
  • Support for Voice and Video calls

Regulatory

  • Call prioritization (e.g. for VIP usage or emergencies)
  • Auditing functions for internal audit or for law enforcing organisation
  • Business Intelligence, reporting, management information, source for billing information

Summary

Even though not a mandatory part for VoIP or video conferencing networks, Session Border Controllers have a great potential to add value to the communication services of organisations. The relevance increases for service providers companies as the functions described above can significantly increase the quality and performance of a serviced network.

If you have questions, remarks or other types of feedback please drop us a line in the comment section below. Thank you!

5 Business Ideas That Enable Working From Home

For the last couple of years, the internet has provided opportunities for people to work not only in the offices but also in their homes. This is through “working from home” business that is currently popular among many people in the world because of the numerous business ideas possible through it. So, what are examples of business ideas that enables people to work from home?

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Example of a home office setup (Photo: Kevin Shorter)

1. Working from Home – Freelance

Freelancing is one of the home based business idea that will enable you to work from home while providing services to the rest of the world population. Currently numerous websites offer online businesses that make a good business idea once implemented. This will let you work from home at the same time enhances create jobs to other people whom you hire to assist in your everyday chores.

2. Academic Assistance

TeleEducation – Internet technology has enhanced the process of education by enlarging the accessibility of these services. This is a great work from home business opportunity. Through video conferencing services, you will be able to tutor thousands of students that need tutoring services through internet in your home. Many people are currently using this new business opportunity to earn amazing amounts of money. This has allowed people working from home without the need of travelling to these academic institutions.

3. Medical Services

TeleHealth – Provision of medical advisory services is another idea to work from home business especially if you have a medical background. Instead of seeking to work in a hospital, you can subdivide your house to medical room where you offer services to clients that are indeed of medical services. This will not only create huge amounts of dollars but also create jobs for those people who will help you conduct the services. In addition, you can also offer virtual medical assistance through the internet where you help even those people beyond your geographical reach.

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An example TeleHealth setup with Polycom equipment (Photo: USDAgov)

4. Online Office Virtual Assistance

The internet also offers another amazing opportunity to provide virtual assistance especially in office functions. Through the internet, at your home, you can find a job as an office assistant. This will enable you to exercise any delegated office job such as answering of mails, drafting letters as well as memos among other numerous services. This will not only be a good opportunity to earn money from home but also ensures that corporate communication with the clients is enhanced to greater heights. To gain leverage, you have to be familiar with some of the most common tools used by businesses. Look at this Pure Leverage review to learn a few.

5. Construction Or Engineering Advisory Services

Offering advisory services in the engineering services is one of the ways to create a home based business especially if you have an engineering training background. Currently there are numerous clients both online and offline that needs construction services. Through your services, you can solve their problems that will help you make money at home without the worry travelling to an office. This will also improve accessibility especially when you are settled in a strategic position.

Summary

I believe the above top ideas on how start a home based business that will enable you working from home without worrying about the need to reach the office at the appropriate time.

How to become a Videoconferencing Expert

I will start this article by answering what exactly is an expert – to me it’s a person who is really really good at something. Simple as that. This post is only about my thoughts on what it takes for a person to become such, not how he uses his expertise.

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There is more to becoming an expert than this.

I agree with the assumption that all humans are born as “tabula rasa” (lat. blank state), meaning all their knowledge comes from learning, experience and perception, but with genetics playing significant role in the process. Unfortunately, not all people take advantage of the amazing opportunities that lie ahead of them in becoming really good in something they love doing, often due to fear of failure. But failure is not something to be feared of, on the contrary, as Thomas Edison said:

“I have not failed, I’ve just found 10,000 ways that won’t work.”

Every person can be good at anything, good in so many things at the same time. But becoming really good at anything isn’t just a walk in the park. It takes discipline, focus and more importantly a strong will to make it happen.

So how does one become expert at anything? Well, I believe the formula is pretty much the same for any skill you choose. Since this is a Unified Communications blog and it happens to be the field that I’m currently working in, I’m going to point out what I consider to be important in becoming a Videoconferencing Expert.

Videoconferencing Education

I believe education is the first step in becoming good at something. Once you identify your objective and set your goals, you have to start preparing for reaching that goal, show genuine interest in learning all the bits and pieces that are related to what you really want to do, in this case Video Conferencing. I’m talking about harvesting knowledge you can use from every source you can get your hands on: specialized courses , forums, blogs, whitepapers, industry reports, product guides…

When it comes to official training, major industry leaders like Cisco and Polycom are already offering specialized training programs for anyone interested in becoming engineering or sales expert in Videoconferencing / Unified Communications and these certifications are usually valid for 2-3 years in order to keep up with the latest trends in the industry.

Cisco recently added two new programs to their certification portfolio focusing on Video, which already included the Cisco TelePresence Solutions Specialist and Cisco Rich Media Communications Specialist:

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CCNA Logo by Cisco

  • CCNA Video establishes an individual’s ability to deploy video endpoints, set up new users, and operate networked voice and video solutions for job duties that include configuring voice and video single-screen endpoint devices, supporting telephony and video applications, and troubleshooting. The certification also validates a candidate’s knowledge of the architecture, components, functionalities and features of Cisco Unified Communications Manager solutions.
  • Cisco Video Network Specialist establishes and enhances key skills including the ability to configure video single-screen endpoints, set up new user accounts, support video applications and troubleshoot networked video solutions.
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Polycom Logo

Polycom is offering the Polycom Certified Videoconferencing Engineer – a program that confirms the successful candidate has the necessary knowledge to perform implementation, configuration and troubleshooting operations for small to medium-sized environments on the Polycom RealPresence Platform including. In addition, the PCVE exam will validate the individual’s knowledge of networking models, standards and protocols relevant to videoconferencing.

Plenty of free training material is also available on the Internet. Personally, I liked the old Tandberg Certified Expert Partner (TCPE) program, simple and straight to the point, it’s perfect to gain the necessary technical knowledge when it comes to Video Communication.

Forums such as the VTCtalk and the Cisco Support Community are a great place for promoting and  sharing knowledge and engage other experts in constructive conversations about topics of the Videoconferencing / Unified Communications industry. There are also great groups on videoconferencing business and technology available on LinkedIn for anyone to join and listen or contribute.

Working Experience

It has been said many times before – no amount of theoretical knowledge compares to a real world experience, no matter what field are you part of. If you’re just starting in the industry, try an entry-level position and work your way from the bottom up. There are also companies who first offer training to their personnel for couple of months, and then make hiring decision, this is another good way of getting practical work experience.

And once you get there, try to learn as much as possible, try to learn everything you can about the topic, focus on becoming better and better until you become “so good they can’t ignore you”.

The constant hunger for knowledge is what separates experts from…well, everyone else. The beauty when working with technology is that it changes constantly, there is always something new to digest. Personally, I don’t understand how some people are pretty content with doing the same thing day by day. There is much more you can do, if you want to. The internet is there, the books are written and there are heaps of people to talk to, who are more than happy to engage in discussions – so jump right into it and become an expert!

I am going to end this post with two quotes from people who were really good at something and accomplished a lot:

“Action is the foundational key to all success.” – Pablo Picasso

“An investment in knowledge pays the best interest.” – Benjamin Franklin

Software MCU Comparison – What does the market offer?

A Videoconference Multipoint Control Unit (MCU) is a crucial part of every serious Videoconference infrastructure. It’s a system used to connect multiple media streams into a single Videoconference, therefore very often the MCU is referred to as a “bridge”.

The traditional MCU is a DSP (digital signal processing) based hardware whose primary functionality is to decode all incoming media streams, compose a single stream for each far-end participant and finally re-encode that stream before sending it out, needless to say all this requires a huge amount of processing power. More over, hardware-based MCUs define scalability on a per-port basis, which means if we want to have more participants connected in a Videoconference at the same time, we need MCUs with more video ports i.e. more DSPs and DSP hardware does not come cheap.

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LifeSize UVC Multipoint used on a Tablet

That is why a lot of companies are turning their attention towards a new type of product when it comes to multipoint Videconferences – the so-called “software MCU” or soft-MCU. A soft-MCU serves the same purpose as the hardware-based, except that all the transcoding and signal processing is done in the software which introduces big advantages in terms of cost, scalability and flexibility.

The soft-MCU eliminates the need for DSP hardware and can run on virtualized servers on private or public clouds, therefore it is significantly cheaper to deploy than the expensive hardware MCU. In terms of scalability, customers can often just purchase the number of ports they require at the time and then scale up or down easily as the need changes. Software MCUs offer also more flexible deployment, updates and feature enhancements are easy and more frequent, which gives them advantage in today’s fast evolving demands in the Videoconferencing world. Manufacturers can offer the soft-MCU for on-premise deployment on company’s internal servers (usually preferred by enterprises) but the lower end of the group video conferencing market will also benefit from the hosted services (cloud services) offered by providers.

Current market of Software MCU solutions

Although still in relatively early phase in terms of adoption, the market is all but short in offering soft-MCUs solutions for multipoint Videoconferencing. Some of them offered as pure software to be installed on industry-standard servers, some of them require some sort of hardware usually from the same provider which makes them a kind of  “hybrid” solution. I will just go briefly through some of the most talked about products out there at the moment:

 Avistar

Avistar offers the Avistar C3 Conference, a software-based MCU that runs on standard off-the-shelf hardware and operating system software, and on virtualized servers. It is mainly designed for on-premise deployment in enterprise environments, but service providers offering managed Videoconferencing services could also take advantage from it.

Each conference server can support up to 12 ports of simultaneous conferencing, video standards supported are H.263 and H.264 up to 1024 kbps call rate per endpoint with 30 fps.

 Polycom

The Polycom RealPresence Collaboration Server 800s, Virtual Edition is a multi-protocol, integrated, software-based multipoint MCU running on x86 servers. Mainly designed for mid-sized enterprises or to expand an existing RealPresence Collaboration Server (RMX) environment, it provides open standards scalable video coding (SVC) support and interoperability with systems that use advanced video coding (AVC). It can support up to 40 H.263 or H.264 video ports with 720p and 30 fps.

 Vidyo

Vidyo solution consists of Vidyo Router at its center, offered also as a virtual edition (VE), which performs transcoding-free packet switching using their patented Adaptive Video Layering (AVL) technology which introduces low-latency video-streams for endpoints over any IP network. It can be deployed on industry standard servers and is “VMware Ready” certified. Interoperability with legacy systems requires the use of VidyoGateway. The VidyoRouter VE comes in two models – VE 100 and VE 25 offering 100 and 25 concurrent HD connections respectively, supporting native rate and resolution matching per endpoint, up to 1440p at 60fps. Vidyo technology is available through service providers such as Videoconference24.

 Pexip

Pexip is a new start-up that offers pure-software based MCU called Infinity, which will be available from September. It can be deployed on industry-standard servers in a VMware virtualized environment and port capacity can be easily scaled up by adding more servers. It will support H.263 and H.264, SVC, VP8 video codecs as well as interoperability with WebRTC and Lync. We are yet to see how this product will perform in the real-world but it definitely looks promising with of supporting wide range of software clients and endpoints.

Acano

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Acana Software MCU Example

Acano is also also a new player in the industry, offering software solution that unites “previously incompatible audio, video and web technologies” in “coSpaces” which are essentially cloud virtual meeting rooms. People can use whatever devices they have to call into a coSpace, including mobile phones, tablets, PCs, Microsoft Lync clients or video endpoints. Designed for the x86 architecture, it runs on their optimized hardware, standard servers, as well as in virtualized environments and can support thousands of users per server, with further scale and resilience provided by native clustering. Major video standards are supported including H.264 AVC, SVC, WebM / VP8, Microsoft RTVideo, and said to support H.265 as well.

 Vidtel

Vidtel is primarily a service provider; does not offer soft-MCU for on-premise enterprise deployment, but they do offer hosted cloud Videoconferencing solution, labeled MeetMe – it’s a cloud-based, “any-to-any” video conferencing service which supports interoperability between SIP, H.323, Google Talk, Skype, and WebRTC. It supports up to 20 video conferencing endpoints with 720p. The infrastructure for video conferencing is hosted on a Vidtel central cloud and each participant is given a private meeting room ID and a login PIN; they use this to join the Vidtel MeetMe meeting and start communicating and interacting almost as if they were in the same office.

 LifeSize

LifeSize UVC Multipoint is a software-MCU that can be installed on industry-standard servers. It supports H.263 and H.264, SVC video standards and interoperability with Lync (Microsoft RTVideo). Customers can purchase and scale one port at a time and administrators can selectively control the quality and capacity of each port, ranging from 360p for mobile users to 1080p for room-based environments (with the Enterprise edition) and maximum of 128 participants in a single conference.

 Cisco

Cisco became the undisputed king in Videoconferencing hardware, with the acquisition of Tandberg, but they do not offer software-MCU that can be deployed on-premise. They do however offer cloud Videoconferencing service called – Cisco WebEx Telepresence, which can support up to 12 participants per conference with 1080p. At the moment it’s only available in the U.S. and Canada.

 Blue Jeans Network

Blue Jeans – similar to Vidtel, Blue Jeans is a service provider offering hosted hosted video bridging with multi-vendor interoperability including Skype and Lync. Also they are the developers of their own solution and allow re-selling. It supports up to 25 participants per meeting with 720p at 30 fps  and offers easy web based management capabilities for administrators as well as reporting capabilities.

 Avaya / Radvision

Avaya / Radvision is offering the Elite 6000 Series – software-based hybrid multi-point control unit providing high port density up to 40 full 1080p HD ports (80 720p) on a single 1U system. All the major video standards are supported as well as interoperability with other vendors.

As we can see there are lots of different flavors and there are more solutions out there, opening new opportunities for those who could not own standalone MCU before. It’s hard to say what the future holds, certainly it’s too early to dismiss hardware-based MCUs in which companies have invested a lot of money. It’s clear that the two solutions will coexist for some time and it’s up to the customers to choose the best solution for their business based on their requirements in usage, cost and features.


Software MCU Example Video by Pexip

[youtube=http://www.youtube.com/watch?v=dA2oh-4A8Qg&w=575]

Live Gallery

In the live gallery below you will always find the latest user shots from Instagram. All posts with the hashtag #telepresence are listed here.

We do not claim to be owners of the photos and merely want to provide the chance to see Telepresence technology from a user perspective. Clicking a thumbnail you will be redirected to the original post within Instagram.

    What you need to know about Job Interviews via Video Conference

    In some companies it’s already a common practice: The job interview via video conference. This article tells you what you should take into account as applicant as well as HR professional.

    One can generally say that video conferences and tailored video conference services do pose a perfect setting to conduct job interviews with potential candidates. This way costs can be kept low and the process of making decisions within the selection of applicants can be accelerated enormously.

    Especially international companies spend a lot of money on travel costs to invite potential candidates to their headquarters. It is for this reason that phone interviews are often a first point of contact to get to know the potential candidate. However, often these interviews cannot replace the personal getting to know each other and are at the cost of our scarcest good – time. Using video conferencing can save a lot of trouble here: A number of interviews can be conducted in short time beforehand and only a small selection will be invited on site.

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    What you should consider as HR professional

    Before conducting a job interview via video conference it is essential to be well prepared. A thoroughly organized video conference will leave not only a professional impression of the company, but also of its potential for innovation and the work of its HR department. Poor quality and technical problems on the other hand will leave the exact opposite impression on the candidate. It is therefore crucial to choose the right video conference services.

    Before choosing a video conference service provider you should check the expert knowledge of the provider in question as well as the already existing video conference solutions within your company and the technical environment of the candidate. Ideally the provider offers so-called Video Conferencing Managed Services, meaning he will take care of setting up the equipment, checking the connection and of course managing the video conference connection during the actual job interview.

    If your company has the respective facilities, these should also be used to conduct the job interview. A great advantage here is the mostly good quality and the connectivity of the video conference service facility over IP.

    A job interview via video conference is also well suitable to involve more people, for example the branch manager, who dials in from his own office.

    Potential candidates do not have any need of expensive equipment. Modern solutions can be operated with video conferencing software. An ordinary PC or Mac, a webcam, common headset and a stable Internet connection are sufficient. This way the candidate can participate in the interview via his or her own PC, notebook or even from smartphone.

     What you should consider as potential candidate

    For many candidates participating in a job interview via video conference is a completely new experience, although the Generation Y is usually well acquainted with video chats and other Unified Communication solutions such as Skype and should not encounter problems. A professional manner of appearance in front of the camera is key, as it would be in a personal interview as well. Just before the actual interview the candidate should check what can be seen of his or her surroundings on screen. A messy desk or big piles of dirty laundry do certainly not leave the best impression.

    During the conference the candidate should take care of a good positioning of the webcam and the ideal adjustment of the microphone. And a hint for the HR Professional: the printed CV or other documents should not cover the microphone if you are not using a headset.

    Learn more about Video Conferences

    More tricks of the trade for the ideal video conference etiquette can be found here on our blog. I am happy to hear from your experiences!

    Personal Telepresence – Software Solution Comparison

    Telepresence on your desk is a great enhancement to the benefits of video collaboration. It enables you to join meetings ad-hoc and (at least for me) replaced the need for doing a phone call. Even if hardware based endpoints are not available there are software solutions available for personal telepresence.

    Throughout 2012 I have been using a hardware-based endpoint for quick communication via video and since January 2013 I switched to a software-based solution. I tried out a few and wanted to share the comparison with you.

    In the personal telepresence solution comparison below, I listed several options on personal telepresence software clients or web conferencing solutions with video conferencing functions. You will also find links to each solution further down, in case you would like to get more details on the products.

    videoconference24, vidyo, citrix, gotomeeting, cisco, webex, skype, premium, adobe, connect, license, comparison, matrix, table, feature, overview, ios, android, encryption, sip, h.323, h323, screenshare, sharing, screen, desktop, plugins, plugin, compatibility, file, upload, availability, guest, invite, link, email, integration, microsoft outlook, unified communications, phonebook, phone, dialin, dial-in, whiteboard, function, multipoint, conferences, videoconferences, telepresence, session, personal, desktop, video, recording, streaming, instant messaging, im, instant message, own branding, brand, branding, organisation, logo, company,

    The Telepresence24.com comparison for software-based personal telepresence solution – Updated 22.4.13 – Click to enlarge

    My requirements

    In the comparison we considered most features and functions but to keep it short and sweet, we published only the most popular and relevant ones. For myself I have a strong focus on security and encryption as well as the ability to call all other H.323 based endpoints and infrastructure devices. With the Videoconference24 client for example I am able to call any box no matter if it is from Huawei, LifeSize, Cisco, Radvision / Avaya, Polycom or similar manufacturers. As long a software-client supports standard SIP or H.323 calling those is also possible – you get the idea: I want to reach them all and I want my line secure even through public internet!

    Beside that I enjoy the ability to invite for multipoint video conferences without reserving resources on a separate MCU. In most cases this would cost money yet again and like this I can completely cut both the invest in MCUs as well as starting a video call for right now, without booking nor calling anyone to prepare my conference. Of course video conferencing managed services do make sense in many occasions but just for a sudden meeting I don’t need someone on top of things.

    Participants of comparison:

    There are more solutions than that available and if you would like to add the solution you have good experiences in please feel welcome to let us know in the comment section below. As usually I am more than happy to update the comparison in collaboration with you.

    Summary

    I am now using the Videoconference24 solution provided by Global Media Services and don’t have a broken heart when I think back to my hardware-based endpoint from last year. Just one thing I would like to add is that when you are saving big-time money going to software-based solutions: Get high-end peripherals for it! You don’t want to be the VGA person in a HD call because you are using the old webcam back from the days. Recommended gear (in my books) comes from makers such as Logitech and Jabra.

    What are you using? And … are you happy with it? I want to know your opinion!

    Polycom enables Telepresence with Skype, Facebook and Google

    Telepresence with anyone?

    Today I would like to present you something I considered rather exciting news. So far only the Blue Jeans Network MCU solution was able to bridge Skype users into enterprise-class video conferences but this might change and might even be bested by Polycom.

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    So what’s new?

    Announcing “Business Class Video Conferencing with Anyone”, Polycom is extending their RealPresence CloudAXIS Suite to be compatible with pre-industry telepresence applications including Skype, Google Talk and Facebook Video Chat. Beyond that it is said that anyone with merely a browser and webcam will be able to join video conferences as well, no matter if they are within the firewall or outside of it.

    All your contacts from those directories along with your corporate contact list will be available in a single platform. Simply point and click your participants to establish an enterprise-grade secured video conference. Further they are including smartphones and tablets to be available for video calls.

    Content sharing is said to be available even though it is yet to be seen how that works with clients like Facebook Video Chat that do not support a content channel by default. I am keen on seeing more of this solution.

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    When will it be available?

    The extension is expected to be available in April 2013. Contact your Polycom Sales Rep or visit their webpage for further information. If you already had some insight into the solution feel welcome to share your comments with us below.


    Demonstration of the Polycom RealPresence CloudAXIS Suite with new features to work with Skype, Facebook and Google

    http://www.youtube.com/watch?v=ICVttZzDysM