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Video Conferencing in Project Management

As technology keeps on progressing, industries are constantly adapting to a dynamic world. With the development of business at a faster rate, it is increasingly significant to execute improvements on projects. The fundamental key of effective project management lies in excellent communication specifically in conveying goals, updates and other information to the people/stakeholders involved.


Benefits Of Video Conferencing In The Business World

In a world where people are becoming more and more busy in their daily lives, conferences and business meetings can become a slight issue. Attending a conference can cause an issue for certain business workers because they are already busy on vacation, need to take time out of their work or even on the other side of the world. With continuously evolving of technology and continuously growing the demand for productivity, video conferencing is becoming more and more used in the business world. Below are the several benefits of utilizing video conference technology in the business world.

Effective Communication with Clients and Colleagues

Business communication is defined by Wikipedia as “communication that promotes a product, service or organization; relays information within a business; or functions as an official statement from a company”. Topics communicated usually include marketing; brand management; customer relations; consumer relations and public relations. In each one of the above you are representing your company so you need to handle yourself in a professional manner.


When you have to go speak on behalf of your company you need to determine what you are trying to communicate and to whom. Sometimes you have to communicate with your co workers and at other times with clients. If you need to show a presentation to one of your clients face to face, PowerPoint will always work best but you need to be able to communicate to present your presentation. You cannot prepare for this too much, and you need to be simple and to the point.

What You Need To Know About Telecommuting

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Working on the train (Photo by rxb)

It was found in a recent study that around 20% of employees around the world spend a part of their work week doing their jobs from home.

Seven percent of these are those who work from home every day. Telecommuting, remote work or telework is an arrangement wherein the employees do not come in their office (or commute, hence the term) or to a central place of work.

Some work from at home while others work from coffee shops or other locations. This type of arrangement is becoming widely used among different companies all over the world although their views and standards of these countries are far from the same.

 Potential benefits of Telecommuting

For starters, it can actually save the company millions of dollars. It has a significant impact on a company’s overhead expenses, at the same time helps employees save money but cutting on a commute or gas costs.  Similarly, less commuters and less car users also reduce traffic congestion, road accidents and pollutants.

The flexibility of time has also helped many employees balance their life better between work and the home. Studies have shown that an employee’s productivity increases in a telecommuting arrangement. It was even found that around 75% of business or organization owners notice happier employees. This may be credited to the fact that some employees get more stressed as they are in their workplaces.

Telecommuting has also been found to possibly help keep 83% more talented women in the workplace instead of leaving in order to stay at home.

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Virtual Presence Handshake (Photo by ganderssen1)

Technology has made it easy for companies and their employees to stay in touch even when they do not physically see each other in the office.  For example, with a stable Internet connection, employees can still be part of conferences via some web conferencing software or phone systems. Many companies have also developed their products, like the RingCentral virtual PBX, to accommodate the growing number of companies that have telecommuters. Employees are also able to access the company’s network, and send e-mails and reports via the Internet.

But as many benefits as it has, telecommuting has also raised some drawbacks and concerns as well.

 What’s stopping them?

Perhaps one of the biggest concerns of employers is “losing control” over their employees who choose to work from at home. Experts say that telecommuting only works when employers hold their people responsible for the work they are doing from at home or outside the office.

At first, productivity rate was seen to drop, most probably because those concerned are still adjusting to the “new work regimen.” In the long term, however, surveys have found that the productivity of teleworkers will climb eventually.

Another concern is that in telework arrangements, employees need to work harder to maintain good relationships with their co-workers. Not seeing them every day may cause certain conflicts to arise and some telecommuters even feel a sense of disconnection from their office.

Security is also another issue that has been raised with regards telecommuting. It was found that many telecommuters do not use their company’s data backup system that may put a lot of sensitive information at risk. Information technology issues have also been raised as one of the main problems of working from a location outside the office.

Telecommuting, in some cases, may also negatively affect a person’s career. In a recent survey it was found that people who telework are less likely to get promoted because executives cannot promote people into leadership roles if they haven’t been consistently seen and monitored.

There indeed is a lot of improvement needed for those who allow telecommuting in their offices. But one thing is certain. By giving a lot of support to their employees, businesses will definitely benefit from their being more productive, happier and healthier, regardless of where they choose to work.

What do you think about those potential risks? Have you remediated them or banned telecommuting like Marissa Mayer, CEO of Yahoo? I am looking forward to hear you opinion around this.

Can Your Business Benefit From Cloud Computing?

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Simply put, cloud computing is computing based on the Internet. So, instead of running programs or applications on a physical server, cloud computing allows you to access the same apps and software online, without needing to download or install them. Web applications, including but not limited to email, document sharing, instant messaging and more, are all designed to make it easier to collaborate and get work done no matter where you’re located.

From reducing costs to improving communication and collaboration to enhancing productivity, the benefits of cloud computing are countless.  Because of this, it’s important to understand the benefits of cloud computing and just why so many businesses are moving to the cloud.

 1. Reduced costs

Moving to the cloud will not only help you reduce costs on infrastructure and software but you’ll also be able to invest more money back into your business in research, marketing strategies, product innovation and anything else you need. Using the cost savings from cloud computing to free up resources will give your business a strong competitive advantage in the market.

With cloud, you only need to pay a small amount of money in return for a huge amount of storage space. Plus, cloud resources are easily scalable which means they can be altered to suit your exact needs as your business grows.

2. Disaster recovery

Did you know that 800,000 laptops are lost each year in airports alone? Although replacing the laptop may be costly, what do you do about everything you have saved on it? When you have everything stored in the cloud, you no longer have to worry about losing or not being able to access your data because it’s all in the cloud, safe and sound.

If you’re a business owner, cloud-based services will also help you solve issues faster in the event of a disaster. In fact, a recent survey conducted by the Aberdeen Group revealed mid-size businesses took almost half the time it took larger companies to recover after a disaster because of their commitment to the cloud. Furthermore, cloud-based disaster recovery services were able to get companies up and running again in 2.1 hours, compared to eight hours for those not using the cloud.

3. Automatic software updates

Using the cloud means you’ll no longer have to worry about purchasing, installing, downloading and updating software. Cloud computing suppliers take care of this for you – security updates included – thus freeing up your time so you can focus on other important aspects of your business.

Not only does this save you hassle, but it also means you don’t have to worry about hackers exploiting out of date software.

4. Increased collaboration

Cloud computing makes collaboration easy as all employees – no matter where they’re located – can access and work on shared documents at the same time and don’t need to keep sending them back and forth over email. This is a huge benefit of cloud computing as all files are stored in a central location which means employees can talk to each other while making changes to the central copy at the same time. The collaboration is simplified and it translates to business efficiency as no time is wasted on uploading and emailing files and waiting for updates.

5. Work from anywhere using the cloud

You can have employees working from anywhere in the world, so long as they have an Internet connection. In addition, the cloud has also become more accessible via smartphones and tablets, which means that you really can have access to your documents anytime and anywhere.

As you can see, the reduced costs, the flexibility and security provided by cloud computing can truly give a business leeway to focus in its core priorities.

Can you think of any other fantastic benefits of using cloud computing? Go ahead and share them with us in a comment below.

Common Technologies Complicate The Telecommuting Debate

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Photo by Victor1558

Twitter and the blogosphere have been completely immersed in a fierce debate over the merits of telecommuting vs. coming into the office to work thanks to actions taken by Yahoo CEO Marissa Mayer a couple of weeks ago. With the adoption of new technologies, including widespread use of smartphones, video conference software, and VoIP PBX phone systems, how important is it to come into the office every day? The answer is: we’re not really sure. There are too many entries in the debate to read through, but here are a couple of the main arguments from each side:

I can be just as productive at home

The core of this argument lies in the technology that most professionals have at their disposal these days out of necessity. Most people have access to a broadband internet connection at any given moment, whether it’s in their home or the café down the street.  If a business invests in the proper IT, they can offer their employees a myriad of ways to connect to workers who are based at the office and fellow telecommuters. Thanks to unified communications tools in addition to even more advanced conferencing applications, employees can be “at the office” while in the comfort of their own home. This saves workers from being distracted by the day to day social goings on at the office, as well as the time suck that is the morning and evening commutes. With the addition of VoIP PBX phone systems that allow for “virtual” offices in any location, proponents of telecommuting see no real need to spend every day at the office.

Only an office can provide the collaborative atmosphere a business needs

Those on Mayer’s side think that even though there are these technologies available, nothing can replace the benefits of face-to-face interaction and socializing. Water cooler talk isn’t just about talking about last night’s football game. It’s also about brainstorming and hashing out strategies pertaining to the day’s projects. Working in the office is also about being able to have proper oversight when it comes to worker productivity. Bosses like Mayer want to foster a sense of community at the workplace so employees will feel like they’re a part of a team working towards a goal that everyone will benefit from.

Who’s right? 

It’s impossible to say who’s right. It comes down to management style and people’s individual personalities. Some people do their best work at home while others get hopelessly distracted. But with unified communications technology available, there’s no reason why people can’t alternate between the two. Working from home half the week and the office the other half might provide employees with the best of both worlds.

Do You Need A Policy For Your Remote Workers?

After Marissa Mayer, CEO of Yahoo, has previously reaffirmed the ban on telecommuting, discussion spread across the social web. Not only potential remote workers and telecommuters are affected by such policies but als the employer. For those who cannot agree on her decision, we would like to give some pointers around the creation of a remote working policy and what you should consider.

A remote working arrangement can be a great way to increase your company’s perceived flexibility, and it’s particularly beneficial for parents of young children. Working from home makes it easier for employers to recruit globally, and to hire otherwise-qualified but physically disabled workers who wouldn’t be able to make it to the office. The arrangement that’s best depends on your company’s location, work type and culture; if you’re planning to allow some of your workers to operate remotely, you’ll need a sound policy. Below, you’ll learn more about remote working policies and the parts to be included.

Creating an Effective Policy

As an employer, it’s your responsibility to foster a productive environment. Making the switch to remote working can be difficult, because it requires that you give up some degree of control over that environment; after all, who’s to say that employees won’t game the system? How can you effectively supervise workers whom you don’t see each day? Before a remote working arrangement can be implemented, those questions need to be answered. The first step in implementation is to create a remote working policy, which is a set of guidelines for work-at-home employees. As you’re drafting your policy, keep the following ideas in mind.

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Telecommuting (Photo credit: jessamyn)

Will you Need Multiple Policies?

The first question you’ll need to answer is: Do you need two policies, or one umbrella policy? If at all possible, avoid having separate policies for in- and out-of-office workers. Separate policies can confuse workers and lead to unfairness and resentment. Put together a unified policy that amply covers the job’s basic requirements, but make it broad enough to allow workers to operate in the most efficient way.

Outline Your Expectations to Remote Workers

To ensure that your workers remain on-task, you’ll need to set forth some expectations. Employees like working from home because it offers greater flexibility, but you’ll still need to let them know that you expect work to be completed on a certain date. Allow employees to work from home, but establish deadlines and measure output so productivity stays high.

Assign Responsibility for Expenses

When drafting a work-from-home policy, you’ll need to assign responsibility for business expenses. With remote working, the boundaries between work and home life tend to blur. Do you buy employees’ office supplies if they work from home? Do you change your mileage-tracking method if employees begin their commute from home? Your company should already have a policy for in-office workers, but you should have guidelines in place for remote workers as well.

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Barry Mulcahy Makes His Point (Photo credit: topgold)

Technology Toolset and Unified Communications

To provide your remote workers with an environment close to or equal to what they have in the office, you need to consider the technology that they will require. You should liaise with the IT department around your unified communications solution that you have in place and make sure it can be utilised from a remote position as well. If you are planning unified communications strategy and roadmap, you should make sure to consider your remote workforce as well.

Data Security

One of the largest remote-working challenges is keeping sensitive data secure. Working from home allows for greater flexibility, but it also requires a certain degree of data vulnerability. If information security is an important part of your corporate philosophy, collaborate with the IT department to properly secure and access data, and give remote workers the security tools and training they need.

If your company allows for remote working, you should have a policy in place. Remote working policies protect both you and your employees, and they set forth clear expectations. When drafting your policy, be clear and consistent without taking away any of the flexibility that makes remote working such a popular option—and once the policy is completed, be sure everyone knows what’s expected.

Join the Call – VoIP vs ISDN Telephone Conferencing

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Technology is constantly evolving and being adapted to make things easier for us, to make tasks more efficient – and even automated in some cases. Technology is one industry that moves at an overwhelming speed. You can buy a computer today, and then next month new and improved components could come out making your computer no longer ‘state of the art’.

Technology for Consumers

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What a Social (Media) World!

As personal consumers, we tend to think of technology more in terms of social media, smartphones, tablets, computers and video games.

Every year we see fantastic new updates to the consumer technology market, things like the iPhone which get updated every year, computer components like memory, hard drives, processors, graphics cards and motherboards all see radical improvements year after year, even TV’s and the technologies we see in those are updated on a yearly basis; Blu-ray, 3D etc. technology is a huge part of our day-to-day lives, and it makes things a lot easier for us.

But technology plays a huge part in business too, without technology in business, the world as we know it would not exist! In-fact, business users probably account for a huge percentage of smartphone and tablet users…

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Connect to the World


Technology for Business

Technology helps businesses and organizations in a number of ways. It helps them to collaborate, it helps to manage time and productivity, it can help to manage products and inventory, and it can even automate or dramatically reduce the costs and time involved in certain tasks – like marketing, communication, collaboration, invoicing and so much more.

One of the oldest and most prominent uses for technology in business is for conferencing / meetings. Telephone conferencing and holding meets via telephone call (ISDN) instead of conventional methods save companies millions of dollars each year.

Despite how popular telephone conferencing is among business users (and personal users, Skype is a VoIP service which is very similar to telephone conferencing), it hasn’t changed a great deal over the years. The only big changes to this particular niche in the tech industry were when VoIP was introduced into the mix, and then of course when video conferencing came about.

What is VoIP?

voip, voice, over, ip, internet, protocol, blue, globe, tech, technology, icon, logo, shadow, reflection, emitting, radar, waveVoIP is the abbreviation of Voice over Internet Protocol, and the term basically covers any technologies, protocols, methodologies or equipment used in voice and video communications over ‘Internet Protocol’ networks like the internet.

If you’ve ever made an audio call on your computer using software like Skype, then you’ve made a VoIP call before! VoIP took off properly in 1994 with the first ever VoIP application being released – MTALK for Linux.

What is Video Conferencing?

Video conferencing is the same as a standard telephone conference, only with the addition of video. As long as you have a webcam or network camera, a computer and internet connection, then you can hold a video conference online.

man, dude, headset, webcam, video, conference, videoconference, telepresence, laptop, notebook, grey, icon. screen, shineVideo conferencing (also known as Telepresence) allows you to make your meetings and conferences more personal. If you were having a meeting with a client then a video conference would seem more welcoming than a telephone or text based conference, it’s as close as you can get to being ‘face-to-face’ without actually both being in the same room hence the term “Telepresence”.


Comparison: VoIP vs ISDN


  • Overview: Uses software installed on your computer or mobile phone to place your call over the internet. It supports real-time, two-way transmission of conversations over Internet Protocol. It’s popular among business users as well as personal users, and can also include participants using a standard telephone.
  • Required Equipment: You will need VoIP Software, a computer with internet access, computer audio system and microphone.
  • Benefits: VoIP allows you to access calls anywhere there is an internet connection, it’s often much cheaper than teleconferencing, and often includes additional features and functionality like video conferencing or IM and file sharing features too.

Telephone Conferencing (ISDN)

  • Overview: Requires a conferencing service provider and places calls through telecommunication networks using a landline phone.
  • Required Equipment: You will need any standard telephone, a telecommunications service provider (you can also get special conference phones for meeting rooms if you need them).
  • Benefits: Telephone conferencing delivers the same audio quality as a regular telephone call, it’s as easy as placing a regular phone call and it works without an internet connection. Often these services include recording and playback services, and they are not impacted by internet usage limitations. You can also get 800 number conference call services that allow people to call in to the conference at no charge.

As you can see, VoIP conferencing and telephone conferencing both allow you to do the same thing, and perform the same functions, but different requirements are needed for each. The decision on which one is best for you and your business depends on your current setup and capabilities.

One of the best benefits of VoIP conferencing and conference calls is the price, it’s much cheaper than conventional methods of holding meetings and relaying information via conference and there are rarely extra costs involved for utilising services like video streaming and file sharing in IP based conferences.

If you work in a business or organization that isn’t making use of conference call technologies at the moment, then it’s definitely something you should be looking in to because it can save your company time and money!

For your information we have also attached an infographic around the comparison of VoIP and ISDN based telephone conferencing. Enjoy!

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Telepresence on the Road – The Nomad Businessman

Telepresence enables you to much more than only using it holding meetings – you can even build your business on it!

Technologies such as Telepresence has changed many things and many industries and made many of our day-to-day routines and activities much easier or more enjoyable. For everything from staying in touch with friends and families, to travelling to work, to managing and organizing information there are new ways of doing things that have enabled us to do more, more quickly.

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Of course business is one area that has been particularly impacted by Unified Communications, especially Telepresence and with easier communication and amazing productivity tools the very business models we rely on are changing.

And one thing in particular here that has been altered is the where of business. As technology improves and we’re able to communicate all around the world, there is no longer the same need to be in a single place to run a business or even to have a base of operations. This then means that we can not only save a huge amount on rent and other overheads, but also potentially enjoy much more freedom in the way we work. Here’s how you can use modern technology to enjoy life as a ‘nomad businessman’ (or woman).

Running a Business from a Café

For the most part business involves providing a product or service to a client or consumer and in the majority of cases this doesn’t actually require any face-to-face interaction. Sure if you run a restaurant or a high street store then you’ll need a physical location to serve your customers, but if you’re providing consultancy work, web design or customer service, or if you sell a product, then normally this can all be handled online thanks to communication technology such as Telepresence.

And with the portability of many devices such as smartphones and laptops, there’s no reason that this shouldn’t mean working from a café, from a park bench or from your flat – you could even work while travelling around the world. Most places have WiFi connections, and when you’re out of reach you can use a 3G connection (or even a 4G connection) to get online.

With most of our files stored on the cloud meanwhile, and with most services pushing for a paperless option, you’ll never be out of reach of the information you need. And if you need a business meeting? Well it always creates a metropolitan and modern vibe to ask to meet in a café, or using a webcam you can engage in Telepresence – saving you and your clients time and money.

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Of course some services do require a physical location for production. If you are creating a product that you want to sell then copies will need to be manufactured and stored somewhere until you sell them via your website. However this doesn’t necessarily mean you can’t live the nomad lifestyle as these services can now be outsourced using digital manufacturing and thanks to ‘print on demand’ companies you won’t even need to store any stock. And if you aren’t fussed about producing your own products then you could simply become an affiliate marketer.

In short computers, smartphones, tablets and the web at large are now making it possible for us to get out of the office and run businesses from wherever we choose. We are now all connected at all times and we all have access to large production and printing services. In the next few decades the traditional office environment may no longer be relevant at all… What do you think?