Tag Archives: Webcam

3340589299_a8a6d3bfe5_b

Benefits Of Video Conferencing In The Business World

In a world where people are becoming more and more busy in their daily lives, conferences and business meetings can become a slight issue. Attending a conference can cause an issue for certain business workers because they are already busy on vacation, need to take time out of their work or even on the other side of the world. With continuously evolving of technology and continuously growing the demand for productivity, video conferencing is becoming more and more used in the business world. Below are the several benefits of utilizing video conference technology in the business world.

5 Things You Should Not Forget When Inviting To A Meeting

Today I would like to show you 5 things to consider when inviting others to a local meeting or video conference. These methods have developed throughout years of hosting and participating in meetings all over the world and I hope they will be of value to you. So without further ado don’t forget the coffee and … enjoy!

1 – Identify Participants

Meetings can be a nice way of bringing relevant people together on a table (or virtual table) to analyse the status quo and decide for the best way forward towards a common goal. However a meeting host, who is to send out the meeting invites, has to consider carefully who should participate and who does not add value. That might sound harsh but the reality is that even people often forget it, every person’s time costs money. Maybe they are not charged for it but at some point the time they were involved in this meeting could also have been used differently. That is especially a critical factor if meetings happen with more than just one organisation involved.

How Video Conferencing Technology Can And Is Changing Marketing On The Internet

Video conferencing, once the domain of larger organizations with bigger budgets, has come down in price dramatically during the last decade and a half. At the same time, not only its quality but also its versatility and portability have increased exponentially. The end result (at least up to now) of these trends has been a dramatic explosion in how many people use video calling and the ways in which they do so.

Aside from the many coordination and communication benefits that have stemmed from the video calling revolution, another major bonus has also been discovered in the myriad ways by which this rapidly advancing technology can be used to serve as a marketing and promotional tool for not only large companies but also smaller business and even individuals following their own business or professional goals.

videoconferencing, video, conference, marketing, sales, pitch, meeting, virtual, conferencing, man, woman, screen, video conferencing

Pitching via Video Conference (photo: gcbb)

From personalizing customer relations in an effort to draw in more sales to using video calling for online sales pitches and demonstrations of products or services, video conferencing has become a powerful marketing tool that carries its own unique position in the online promotion landscape.

Here’s a look at some of the major innovations found in using video conference call technology when marketing to clients, buyers and anyone else.

More Face-to-Face Client / Seller Relations

The first and most obvious marketing innovation of video calling is the ability it has given marketers to engage their clients and buyers in face-to-face consultations or Q&A periods.

If someone is running a service or product business on the web, making sure to highlight the fact that their customers can interact with real people in real-time over any questions, doubts or issues they might have before or after buying is a big selling point to many potential clients, especially if their previous experience with customer service in a particular niche involves being ignored or unable to reach some solid customer support.

Whether you’re selling a product or a service, if you really want to enhance your customers experience and decision-making into something that’s memorable, be sure to do exactly this and underscore it in your marketing materials now that video conferencing offers you the ability to schedule actual life Q&A sessions with multiple people over interactive video media.

Interactive Long Distance Pitches

The long-used art of pitching a product, service or idea to potential buyers during a face-to-face meeting is a tried and true marketing tactic that numerous business owners use worldwide. With video conferencing, this very same strategy can reach into the digital world by allowing a marketer to lure clients or potential buyers toward a one on one consultation which is then in essence used as a sort of digital pitch that tries to create a purchase through interactive salesmanship.

Although this tactic might have some implementation difficulties that stem from problems with getting people to actually sit down for the sales meeting, if you’ve already built strong interest in your leads through a sales funnel and have motivated them with some sort of freebie into actually listening to your video call, you could really create a door-to-door sales level of interaction with a completely digital and much more targeted audience. Video call based pitching would be especially effective for high priced products or services that offset time costs even if your eventual sales closing numbers are low.

 Online Seminars through Video Conferencing

This is a really major and still largely unexplored region of the online marketing landscape that could benefit immensely from video conferencing. While physical sales seminars are a common thing in just about every hotel conference room you’ve ever passed through, and online video “webinars” where you can listen in but not participate are already completely established as part of online marketing strategy, a major and still very undeveloped leap would involve joining the two into a completely digital, massive video conference style seminar with full interactivity.

Thanks to the rapidly developing technology of video conferencing, the attendees can interact with the sales presenter just like they would be able to if they had physically gone to a real sales conference while enjoying the convenience of joining in from home as people do with classical online marketing webinars. On top of that there are many consumption based video conferencing software solutions that allow the use of the technology even with a smaller budget.

The marketing benefits this can potentially offer your business are considerable. For one thing, you as a marketer would save on the high costs of arranging for a sales seminar in an actual location where you’ll have to pay rent and present printed promotional materials. And furthermore, you could duplicate everything available at live sales seminars in an online environment while still being able to take questions and speak to leads in real-time. A somewhat heavier telepresence software bundle would be needed to pull off this kind of online marketing maneuver, but the potential benefit could be completely worthwhile.

Enhance Your Virtual Conference With The Help Of Latest Technologies

Web Conference, Conferencing, Virtual Conference, modern, new, technology, toolset, technologies

Web conferencing example (Photo credit: davidherrold)

Virtual conferencing is considered one of the most efficient and modern collaborative tool for businesses in the last decade. The technology behind virtual conferencing has been around since the early 2000s, but it has evolved a lot over the years. During the initial days, virtual conferencing was inefficient, lacking in quality, and required expensive items. Today, the quality of these conferencing services and programs has improved and the cost has also come down. It is not uncommon to see small and medium businesses also use web conferencing for their own benefit. If you use a virtual conferencing program, chances are that you are getting a pretty decent service. So now, what latest technological innovation can you use to enhance your virtual conferencing experience? Here is a look at some of them.

Mobile conferencing

Today’s mobile phones are no longer limited to talking and instant messaging- they have become powerful mini-computers and portable offices for those who travel a lot. Many web conferencing service providers offer apps for the iOS, Android, Windows Mobile, and Blackberry operating systems. These apps let you join a conference and take part in it through your mobile phone on the go. For employees who travel frequently, this kind of mobility can help them perform their jobs better and, in turn, improves the efficiency of your workforce.

Get good virtual conferencing equipment and check it appropriately

A great virtual conferencing program is only as good as the tools that are available, and fortunately you can find high quality equipment for conferencing at a very low price. If you are fixing the budget for your conferencing hardware, extend it a little because more than half of these meetings are started late because of technical issues. The vendor offering the conferencing service and the host can only do little when the tech hardware is limited. So, make sure that everyone uses decent headsets, webcams, systems, and other peripherals for the meeting before it begins.

Email integration

When you integrate the virtual conferencing solution with emails, you basically get a more organized meeting setup. Invites for online conferences have been traditionally difficult to send out because you have to track dial-in numbers, audio keys, and login information. Thankfully, some web conferencing programs can be set up so that email invitations are sent through email and participants can enter with a few clicks securely without worrying about changing passwords and numbers.

Video Conferencing

In addition to to the above you can add high quality video conferencing add-ins to your virtual conference or directly use services that provide both screen sharing and video conferencing in one solution. You can use a room, especially designed for video conferencing or just use a software solution with the aid of a webcam and headset.

Get file sharing and editing abilities

If you work with a team spread across various offices and locations, one of the best ways to enhance productivity is to get a virtual conferencing solution that has file sharing and group editing capabilities. With this kind of program, you can share presentations, documents, and other files with other participants for them to see. The group editing allows participants to not only view but also edit the shared files in real time. Other participants can review these changes and make their own revisions.
Basically, you get a virtual conference room where you can show files and work on them with your team, irrespective of where they are located at the moment.

All New Viber: Cross-Platform Monster for Consumers

viber, desktop, voip, uc, unified communications, consumer, free, voice, call,video conference, apple, mac, ios, macbook pro, display, chat, screenshot, official, new, version,webcam, video, chat, im, instant message, client,

Viber Desktop with all new features (Image by Viber Media Inc.)

Some of you might know Viber already and that they are  now also providing a solution for Windows and Mac based workstations. For everyone else here is a quick introduction to Viber:

What is Viber?

Viber is a cross-platform VoIP solution for consumers developed by Viber Media Inc. It was first introduced to iOS in December 2010. Since then they have been increasing support for other smartphone platforms such as Android, Windows Phone, BlackBerry, Nokia Symbian and Samsung Bada. Their app does not cost anything but the initial registration requires a SMS to be send for validating your phone number.

What’s new?

On May 7, 2013 Viber released software clients for Windows and Mac. So you are able to install the application on your computer or notebook and register with your phone number to synchronise contacts. When you are logged in with both your smartphone and a desktop client at the same time you can move any active call to the other device.

Features

So what value does it add to your unified communications environment? Here are some of the new (and some old) features that might come in handy:

Positioning

The Viber solution is clearly positioned in the consumer market and gained wide popularity among users in that category. So far I have not come across enterprises utilising Viber as part of their unified communications strategy. If you are using Viber for professional purposes please feel invited to share your experiences in the comment section below.

Competition

As the Facebook Chat app is currently tested for possible VoIP features and beta tested, Viber seeks to increase their solution portfolio to maintain market share and this release seems to be the result of that. Other in-direct competitors of consumer-based unified communication tools are solutions such as WhatsApp for instant messaging and Skype for video conferencing.

Possible Business Usage

If you and your social network connections list their smartphone number along with the social profile, and install the apps of such on their smartphone they will see each other on Viber. Being completely synchronised  they will be able to communicate via VoIP, video conference or instant message beyond their enterprises unified communications abilities. This should serve for non-critical communication only though, as consumer solutions might not be sufficient to match your organisations IT security policies.


The Viber Desktop Introduction Video

[youtube=http://www.youtube.com/watch?v=NEqS5W-KfRw]

Microsoft Lync 2013 – New Feature Overview

microsoft, lync, 2013, im, uc, unified communications, client, screenshot, example

Microsoft Lync 2013 – Main Window

Are you planning to upgrade your unified communications IM client? Following up on the article “What Is Microsoft Lync?” by Mark Stubbles we would like to introduce you today to all new features of Microsoft Lync 2013.

In comparison the Microsoft Office Communicator (also known as OCS) had the look and feel of Windows XP, the Lync 2010 update brought it up to speed with the Windows 7 design and finally Lync 2013 has the looks of the Windows 8 and Office 365 environment. But of course there is much more under the hood than just eye-candy. I listed below a few of the new features that were most interesting to me.

Overview of new features in Lync 2013

Visual Features:

The main window has been optimized to provide better access and a more intuitive using of the application. The new tabbed conversation feature gets rid of having several chat windows open at the same time – so you can keep track of all your conversations in a single place and just have to browse through them. Similar to the tabbed browsing of Google Chrome you are also able to move a certain chat out of the tabbed conversations and provide them with their own window and naturally you can move it back into the tabbed conversation window.

And for everyone who would like to display the images and fonts larger they can easily adjust the display setup in the configuration of the client. This is not only a help to users with sight challenges, but also can be useful for a deployment on wall-mounted displays.

Easier Deployment:

The main Lync 2013 client and the Online Meeting add-in is now included in the setup program of Office 2013 so deployment on the software side has been made significantly easier, especially for large enterprises with many thousands of workstations.

However because this part has changed Microsoft has also changed how the group policy is deployed. Instead of working on the communicator.adm file to define policies, certain ADMX and ADML admin templates are provided along with Office Policy Administrative Templates to work on. For more information on this particular topic I suggest reading the Microsoft article on “Group Policy Settings for Lync 2013“.

BYOD Enhancements:

microsoft, lync, 2013, im, uc, unified communications, client, screenshot, example

Microsoft Lync 2013 – Calling a Smartphone

With Lync 2010 the App for smartphone, there was only support for presence and instant messaging while the new Lync 2013 App for smartphones and tablets also supports Voice calls and mobile video conferencing over WiFi and cellular data connection alike. Regardless of the fact that many desk phones can be connected with your Lync client, utilizing Lync on smartphones and Lync on PCs within your organisation your permanently replace the requirement of having a separate hardware phone on your desk and cutting costs for invest and maintenance by enforcing unified communications technology. For a more detailed overview of the features for mobile Lync I recommend the “Mobile Client Comparison Tables” page by Microsoft.

The users accessing from non-corporate workstations via browser also get some good news. The Lync 2013 Web App for web-based conferencing received support for voice and high definition video conferencing devices. Meeting participants can also show their screens for collaboration or presentation and re-assign the presenter role to others – They get the full Lync 2013 meeting experience without having the software client installed on the machine.

Functional Features:

The Lync 2013 client can handle virtual environment better. Virtual Desktop Infrastructure (VDI) fully supports audio and video devices, like a headset and a webcam, to be connected to the client even though you might be using a virtual machine such as a thin client or a differently re-purposed workstation. For more details on how to deploy the Lync VDI plug-in please check the Microsoft TechNet article.

microsoft, lync, 2013, im, uc, unified communications, client, screenshot, example

Microsoft Lync 2013 – Chat Room Integration

Another interesting new feature is the chat room integration (also known as persistent chat rooms or topic feeds). In older versions you were already able to create group conversations for multiple users to chat or hold a presentation for instance. In the new Lync 2013 however these can be promoted to be permanent and will be also available for others to be joined, including all the content that was added and when. It might not be applicable to all services and organisations, but this feature might the need for static email lists and adds a new dynamic way of sharing information and making such available for all. If you don’t want it to be available for all users, there is also the option to limit the visibility to certain users or user groups.

Also newly implemented is a feature that lets Lync 2013 automatically assign you with “presenting” status, to block incoming communication unless the sender is in an approved group. If you are a two-screen users however this is not automatically done for you, if you use the secondary screen as presenting space.

You may have made experience with previous versions of the client that you would like to keep a certain conversation up for reference but you need to restart the machine. What happens? The information is gone. In the new Lync 2013 once you are back booted up, the conversation comes back along with the content of the conversation, you held before rebooting. I found this to be quite the time-saver in those moments.

Improvements of already deployed functions:

  • Outlook Meeting Scheduling updated
  • Native Video Conferencing enhanced
  • Web App and Mobile App now support voice and video conferencing
  • Contact and card view was improved
  • Meeting participation functions were heavily improved for better collaboration

Have you tried Lync 2013 out yet? Missed your favourite new feature? I would be delighted to hear your opinion. Drop us your comment below!

Personal Telepresence – Software Solution Comparison

Telepresence on your desk is a great enhancement to the benefits of video collaboration. It enables you to join meetings ad-hoc and (at least for me) replaced the need for doing a phone call. Even if hardware based endpoints are not available there are software solutions available for personal telepresence.

Throughout 2012 I have been using a hardware-based endpoint for quick communication via video and since January 2013 I switched to a software-based solution. I tried out a few and wanted to share the comparison with you.

In the personal telepresence solution comparison below, I listed several options on personal telepresence software clients or web conferencing solutions with video conferencing functions. You will also find links to each solution further down, in case you would like to get more details on the products.

videoconference24, vidyo, citrix, gotomeeting, cisco, webex, skype, premium, adobe, connect, license, comparison, matrix, table, feature, overview, ios, android, encryption, sip, h.323, h323, screenshare, sharing, screen, desktop, plugins, plugin, compatibility, file, upload, availability, guest, invite, link, email, integration, microsoft outlook, unified communications, phonebook, phone, dialin, dial-in, whiteboard, function, multipoint, conferences, videoconferences, telepresence, session, personal, desktop, video, recording, streaming, instant messaging, im, instant message, own branding, brand, branding, organisation, logo, company,

The Telepresence24.com comparison for software-based personal telepresence solution – Updated 22.4.13 – Click to enlarge

My requirements

In the comparison we considered most features and functions but to keep it short and sweet, we published only the most popular and relevant ones. For myself I have a strong focus on security and encryption as well as the ability to call all other H.323 based endpoints and infrastructure devices. With the Videoconference24 client for example I am able to call any box no matter if it is from Huawei, LifeSize, Cisco, Radvision / Avaya, Polycom or similar manufacturers. As long a software-client supports standard SIP or H.323 calling those is also possible – you get the idea: I want to reach them all and I want my line secure even through public internet!

Beside that I enjoy the ability to invite for multipoint video conferences without reserving resources on a separate MCU. In most cases this would cost money yet again and like this I can completely cut both the invest in MCUs as well as starting a video call for right now, without booking nor calling anyone to prepare my conference. Of course video conferencing managed services do make sense in many occasions but just for a sudden meeting I don’t need someone on top of things.

Participants of comparison:

There are more solutions than that available and if you would like to add the solution you have good experiences in please feel welcome to let us know in the comment section below. As usually I am more than happy to update the comparison in collaboration with you.

Summary

I am now using the Videoconference24 solution provided by Global Media Services and don’t have a broken heart when I think back to my hardware-based endpoint from last year. Just one thing I would like to add is that when you are saving big-time money going to software-based solutions: Get high-end peripherals for it! You don’t want to be the VGA person in a HD call because you are using the old webcam back from the days. Recommended gear (in my books) comes from makers such as Logitech and Jabra.

What are you using? And … are you happy with it? I want to know your opinion!

Polycom enables Telepresence with Skype, Facebook and Google

Telepresence with anyone?

Today I would like to present you something I considered rather exciting news. So far only the Blue Jeans Network MCU solution was able to bridge Skype users into enterprise-class video conferences but this might change and might even be bested by Polycom.

polycom, realpresence, cloudaxis, suite, telepresence, solution, skype, facebook, google, video, chat, webcam, browser

So what’s new?

Announcing “Business Class Video Conferencing with Anyone”, Polycom is extending their RealPresence CloudAXIS Suite to be compatible with pre-industry telepresence applications including Skype, Google Talk and Facebook Video Chat. Beyond that it is said that anyone with merely a browser and webcam will be able to join video conferences as well, no matter if they are within the firewall or outside of it.

All your contacts from those directories along with your corporate contact list will be available in a single platform. Simply point and click your participants to establish an enterprise-grade secured video conference. Further they are including smartphones and tablets to be available for video calls.

Content sharing is said to be available even though it is yet to be seen how that works with clients like Facebook Video Chat that do not support a content channel by default. I am keen on seeing more of this solution.

polycom, realpresence, telepresence, cloudaxis, suite, drag, adrop, mouse, facebook, video, chat, google, talk, webcam

When will it be available?

The extension is expected to be available in April 2013. Contact your Polycom Sales Rep or visit their webpage for further information. If you already had some insight into the solution feel welcome to share your comments with us below.


Demonstration of the Polycom RealPresence CloudAXIS Suite with new features to work with Skype, Facebook and Google

http://www.youtube.com/watch?v=ICVttZzDysM

Join the Call – VoIP vs ISDN Telephone Conferencing

VoIp, Telephone, Conferencing, Voice, Comparison

Technology is constantly evolving and being adapted to make things easier for us, to make tasks more efficient – and even automated in some cases. Technology is one industry that moves at an overwhelming speed. You can buy a computer today, and then next month new and improved components could come out making your computer no longer ‘state of the art’.

Technology for Consumers

facebook, twitter, sms, smartphone, like, love, mail, rss, atom, video, youtube, chat, globe, global

What a Social (Media) World!

As personal consumers, we tend to think of technology more in terms of social media, smartphones, tablets, computers and video games.

Every year we see fantastic new updates to the consumer technology market, things like the iPhone which get updated every year, computer components like memory, hard drives, processors, graphics cards and motherboards all see radical improvements year after year, even TV’s and the technologies we see in those are updated on a yearly basis; Blu-ray, 3D etc. technology is a huge part of our day-to-day lives, and it makes things a lot easier for us.

But technology plays a huge part in business too, without technology in business, the world as we know it would not exist! In-fact, business users probably account for a huge percentage of smartphone and tablet users…

Globe, cable, link, world, round, blue, icon, shadow, north, south, america, continent, sea

Connect to the World

 

Technology for Business

Technology helps businesses and organizations in a number of ways. It helps them to collaborate, it helps to manage time and productivity, it can help to manage products and inventory, and it can even automate or dramatically reduce the costs and time involved in certain tasks – like marketing, communication, collaboration, invoicing and so much more.

One of the oldest and most prominent uses for technology in business is for conferencing / meetings. Telephone conferencing and holding meets via telephone call (ISDN) instead of conventional methods save companies millions of dollars each year.

Despite how popular telephone conferencing is among business users (and personal users, Skype is a VoIP service which is very similar to telephone conferencing), it hasn’t changed a great deal over the years. The only big changes to this particular niche in the tech industry were when VoIP was introduced into the mix, and then of course when video conferencing came about.

What is VoIP?

voip, voice, over, ip, internet, protocol, blue, globe, tech, technology, icon, logo, shadow, reflection, emitting, radar, waveVoIP is the abbreviation of Voice over Internet Protocol, and the term basically covers any technologies, protocols, methodologies or equipment used in voice and video communications over ‘Internet Protocol’ networks like the internet.

If you’ve ever made an audio call on your computer using software like Skype, then you’ve made a VoIP call before! VoIP took off properly in 1994 with the first ever VoIP application being released – MTALK for Linux.

What is Video Conferencing?

Video conferencing is the same as a standard telephone conference, only with the addition of video. As long as you have a webcam or network camera, a computer and internet connection, then you can hold a video conference online.

man, dude, headset, webcam, video, conference, videoconference, telepresence, laptop, notebook, grey, icon. screen, shineVideo conferencing (also known as Telepresence) allows you to make your meetings and conferences more personal. If you were having a meeting with a client then a video conference would seem more welcoming than a telephone or text based conference, it’s as close as you can get to being ‘face-to-face’ without actually both being in the same room hence the term “Telepresence”.

 

Comparison: VoIP vs ISDN

VoIP

  • Overview: Uses software installed on your computer or mobile phone to place your call over the internet. It supports real-time, two-way transmission of conversations over Internet Protocol. It’s popular among business users as well as personal users, and can also include participants using a standard telephone.
  • Required Equipment: You will need VoIP Software, a computer with internet access, computer audio system and microphone.
  • Benefits: VoIP allows you to access calls anywhere there is an internet connection, it’s often much cheaper than teleconferencing, and often includes additional features and functionality like video conferencing or IM and file sharing features too.

Telephone Conferencing (ISDN)

  • Overview: Requires a conferencing service provider and places calls through telecommunication networks using a landline phone.
  • Required Equipment: You will need any standard telephone, a telecommunications service provider (you can also get special conference phones for meeting rooms if you need them).
  • Benefits: Telephone conferencing delivers the same audio quality as a regular telephone call, it’s as easy as placing a regular phone call and it works without an internet connection. Often these services include recording and playback services, and they are not impacted by internet usage limitations. You can also get 800 number conference call services that allow people to call in to the conference at no charge.

As you can see, VoIP conferencing and telephone conferencing both allow you to do the same thing, and perform the same functions, but different requirements are needed for each. The decision on which one is best for you and your business depends on your current setup and capabilities.

One of the best benefits of VoIP conferencing and conference calls is the price, it’s much cheaper than conventional methods of holding meetings and relaying information via conference and there are rarely extra costs involved for utilising services like video streaming and file sharing in IP based conferences.

If you work in a business or organization that isn’t making use of conference call technologies at the moment, then it’s definitely something you should be looking in to because it can save your company time and money!


For your information we have also attached an infographic around the comparison of VoIP and ISDN based telephone conferencing. Enjoy!

Comparison, infographic, image, statistic, data, information, knowledge, isdn, voip, telephone, conference, compare, details, numbers, foundation. business, case, Verizon, Skype, Google Voice, GoToMeeting, WebEx

Unwanted Guests: How Easy Is It To Hack Into Corporate Video Conferences?

Is your video conference solution safe? It’s up to you, to set it up safe.

globe, global, boardroom, board, room, microphones, tables, table, wooden, yellow, bag, projector, projection, telepresence, video, conference, av, audio, visual, room, panel, executive committee, exec, group, chairman, camera, blue, screen

Image by codepinkhq

History

For as long as recording technology has existed it has been used for espionage. From the ever-so-stealthy tape recorders (often hidden in books in James Bond films) all the way top the wires used by police agencies to catch a criminal in the act, there is no better way of foiling your enemy than listening to him when he doesn’t think he is being heard.

Nowadays

These days however it is not just living people you need to worry about. It is often said that your computers webcam can be accessed even when you’re not using it; a terrifying prospect for many and considering how long people have been able to listen in on phone calls, are video conferences really that safe? Video conferences are now an important and effective way for modern businesses to communicate. Instantaneous communication with anywhere else on Earth is amazing, but being able to visually gauge the reaction of the person you are talking to make it one of the most powerful tool in any company’s arsenal.

But..

But what if you are being looked in on? If someone watches in on a business deal than they can make money at your expense, work to crush your plans or even make your move before you do. So how safe are they? Hackers like HD Moore say not very! Moore, the creator of Metasploit, has managed to hack his way into the offices of law firms, courtrooms and even the boardroom of Goldman Sachs with ease, suggesting that peeping toms might have more power than previously thought. While this may seem fairly reminiscent of Back to the Future II there isn’t really too much to worry about at home. Moore says that the reasons these companies fail so spectacularly at securing their cameras is because they set them up outside of their company’s network firewalls, meaning easy access to those with prying eyes and hacking know-how. At home in fact, it is not the outside hackers you should worry about but the companies themselves.

And beyond the board room?

Skype has previously stated that it is able to gain access to cameras even when not in video call and a simple Google search can turn up thousands of programs designed purely to hack into webcams without people knowing. It’s not just the anonymous hackers you have to consider. In the early 2000s there was controversy over the US government’s plans to allow phone hacking to counter terrorism. Last year the US government set up an agency called the DCAC (Domestic Communications Assistant Centre), collaboration between the FBI, the DEA and the US Marshall’s Service which is specifically designed to enable wire-tapping on wireless and internet conversations. A court order is required to allow the agency to listen in on their targets (the same as with phones) but this time there was very little controversy at all.

Conclusion

So what conclusion can we come too? Is video conferencing safe for corporations or people at home? While there is plenty of evidence to the contrary I would say yes. If you have the right firewalls, security and managed video conferencing infrastructure then it is incredibly difficult for any peeping toms to get it and if anybody is really that determined to listen in to your conversations then video conferencing is just another tool in their box. If you learn HD Moore’s lessons and don’t underestimate the importance of online security, your company’s secrets should be safe. Are you guys convinced by Moore’s Argument?