Tag Archives: workforce

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Video Conferencing in Project Management

As technology keeps on progressing, industries are constantly adapting to a dynamic world. With the development of business at a faster rate, it is increasingly significant to execute improvements on projects. The fundamental key of effective project management lies in excellent communication specifically in conveying goals, updates and other information to the people/stakeholders involved.

5 Business Ideas That Enable Working From Home

For the last couple of years, the internet has provided opportunities for people to work not only in the offices but also in their homes. This is through “working from home” business that is currently popular among many people in the world because of the numerous business ideas possible through it. So, what are examples of business ideas that enables people to work from home?

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Example of a home office setup (Photo: Kevin Shorter)

1. Working from Home – Freelance

Freelancing is one of the home based business idea that will enable you to work from home while providing services to the rest of the world population. Currently numerous websites offer online businesses that make a good business idea once implemented. This will let you work from home at the same time enhances create jobs to other people whom you hire to assist in your everyday chores.

2. Academic Assistance

TeleEducation – Internet technology has enhanced the process of education by enlarging the accessibility of these services. This is a great work from home business opportunity. Through video conferencing services, you will be able to tutor thousands of students that need tutoring services through internet in your home. Many people are currently using this new business opportunity to earn amazing amounts of money. This has allowed people working from home without the need of travelling to these academic institutions.

3. Medical Services

TeleHealth – Provision of medical advisory services is another idea to work from home business especially if you have a medical background. Instead of seeking to work in a hospital, you can subdivide your house to medical room where you offer services to clients that are indeed of medical services. This will not only create huge amounts of dollars but also create jobs for those people who will help you conduct the services. In addition, you can also offer virtual medical assistance through the internet where you help even those people beyond your geographical reach.

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An example TeleHealth setup with Polycom equipment (Photo: USDAgov)

4. Online Office Virtual Assistance

The internet also offers another amazing opportunity to provide virtual assistance especially in office functions. Through the internet, at your home, you can find a job as an office assistant. This will enable you to exercise any delegated office job such as answering of mails, drafting letters as well as memos among other numerous services. This will not only be a good opportunity to earn money from home but also ensures that corporate communication with the clients is enhanced to greater heights. To gain leverage, you have to be familiar with some of the most common tools used by businesses. Look at this Pure Leverage review to learn a few.

5. Construction Or Engineering Advisory Services

Offering advisory services in the engineering services is one of the ways to create a home based business especially if you have an engineering training background. Currently there are numerous clients both online and offline that needs construction services. Through your services, you can solve their problems that will help you make money at home without the worry travelling to an office. This will also improve accessibility especially when you are settled in a strategic position.

Summary

I believe the above top ideas on how start a home based business that will enable you working from home without worrying about the need to reach the office at the appropriate time.

What is “the Cloud”? And what is it not?

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Clouds on summer sky (Photo: fastjel)

The Cloud – One of the hottest buzzwords and most abused in describing products or services recently. In this article I would like to mix facts with personal experiences I made, in order to assist everyone, who would like to find out what the cloud is and does and the things that is does not do (hence the title). Cloud has been buzzing around for a while now but when I witnessed both my parents talking about “the cloud” and how they use it in private I understood that this technology has arrived in mainstream and it is here for good.

Cloud??

So what is the cloud in few words? The cloud, or cloud computing is a technology design to enable users working with solutions independent from device, location and network. Of course there are specialisations with a larger or smaller focus on one or two subjects but in general this is it.

Origin of the Term

There are many theories on the origin of the term, yet there is no proven story. Feel free to check some good options on the Wikipedia article for cloud computing. My theory is that it developed from the use of cloud clip-arts and stencils in technical drawings or presentations, created to visualise a network setup. I am sure that even before the term became a buzzword, most of you have seen presentations with little black boxes, switches and routers in and around a large cloud to set a virtual border between realms.

Is the Cloud something new?

I am afraid it is not. The ideas and designs for such concepts have already been around since the 1950s but like with many breakthroughs in the user world, it required certain cultural and technological thresholds to be reached before the adoption could take place on wide-scale.

What is the Cloud?

  • Agility – The cloud is agile and therefore allows users to upscale or downscale their service based on business demand. Further the actual hardware, used to host a virtual machine, can be re-purposed if necessary. This is however not a cloud-only benefit, please read further down on infrastructure virtualisation.
  • Availability – Services have the technological possibility of being available independent from devices, network and location. This is of course relative to the design of each service along with its purpose but technically this is no limitation. For instance you can use cloud video conferencing services to join any enterprise-grade video conference call from your smartphone, notebook, office workstation, tablet or even from a private computer at your home or maybe somewhere else. Of course your conference partner needs to have their own environment set up to accept connections from outside in general. Cloud technology is not a wall-breaker and cannot bypass security of an organisation, if they don’t allow such connections by policy.
  • Business Continuity – Cloud services are set up with redundancy and failover automation in place. So that even if single devices would fail, users would not notice and can proceed using the service. Such reliability would traditionally cost a lot of money when investing in owned or dedicated infrastructure black-boxes.
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Asus product presentation event of cloud-enabled tablet device with Windows 8 (Photo: Tecdencias)

What is the Cloud NOT?

  • Cloud = VirtualisationVirtualisation of infrastructure is a great way of deploying new solutions and upgrading your environment. But if you do this within your WAN this does not automatically mean you are using the “cloud”. You are just virtualising your infrastructure. Fair and square.
  • “No more hardware” – Well that’s a lie. Using software solutions or virtual infrastructure there will still always be servers and databases that require a physical body. Only the deployment and usage is changed but there will always be hardware. You might not own the hardware and you will most likely never see or touch it but it’s there, somewhere in a physical data centre.
  • Grid computing – No, grid computing is not the same as cloud computing in my opinion. Even though, it might be its scientific opposite. Where grid computing allows many computing units to work on a common target (e.g. movie rendering in render farms or Bitcoin mining), cloud computing allows a single user to utilise just any infrastructure in the pool offered by the cloud service provider to achieve their objective.
  • “Private Cloud” needs to be on-premises – No that’s not correct even though it seems to be a common assumption. A cloud service can be deployed dedicated for your organisation without anyone else having access to it, but the location of the physical hardware is irrelevant in order to provide that. In most cases the service provider will utilise hardware that is physically near to the user base in order to avoid performance issues that could occur on long “open internet” routes.

Challenges of Cloud Technology

  • Security – Any cloud service can be set up in secure manner if the solution and the environment of the clients allow it.
  • Privacy – Yes, privacy is a hot topic nowadays. But actually, it always were even in pre-internet age. Privacy is nothing impossible even in the cloud, even in the internet if you choose the right service provider. And if you are looking for good providers but affordability is a concern, make sure that your selected partner has a few good reference clients to show-case to you.
  • Compliance – When you are in phase 2 of the provider selection, bring in the techies of your organisation to make sure all offered functions and features are compliant to any active IT security policies that you need to consider.
  • Vendor Strategy – Cloud providers equal single vendor lock-in? Yes, it can be the case but if you want to avoid that, talk about this particular subject with your provider candidates. A few providers out there have established alliances and offer support to avoid any lock-ins.
  • Online works, offline it doesn’t – Depending on what your solution looks like make sure that your workforce  can use the solution when they are online and when they are offline. For instance when changing a file being on a flight, the data should update and synchronise itself in the cloud again when they are online. However there are some services which this does not apply to such as real-time communication (e.g. WebRTC, video conferencing, VoIP telephony, instant messaging).

Examples of Public Cloud Solutions

Summary

I hope this cleared some confusion around cloud terminology and technology. Further I hope it helped you through your process of picking a good service provider for your organisation if that was your objective. Further I would like to thank Simon Dudley of LifeSize and Phil Karcher of Forrester Research for hosting the webinar, which sparked the inspiration to write this article. LifeSize is often arranging interesting webinars and announces them on their social media platforms. Maybe I will see you on their next event – until then.

Have anything to add or feel I got the wrong picture? You are welcome to comment below and join the discussion. We at Telepresence24.com love your feedback!

Enhance Your Virtual Conference With The Help Of Latest Technologies

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Web conferencing example (Photo credit: davidherrold)

Virtual conferencing is considered one of the most efficient and modern collaborative tool for businesses in the last decade. The technology behind virtual conferencing has been around since the early 2000s, but it has evolved a lot over the years. During the initial days, virtual conferencing was inefficient, lacking in quality, and required expensive items. Today, the quality of these conferencing services and programs has improved and the cost has also come down. It is not uncommon to see small and medium businesses also use web conferencing for their own benefit. If you use a virtual conferencing program, chances are that you are getting a pretty decent service. So now, what latest technological innovation can you use to enhance your virtual conferencing experience? Here is a look at some of them.

Mobile conferencing

Today’s mobile phones are no longer limited to talking and instant messaging- they have become powerful mini-computers and portable offices for those who travel a lot. Many web conferencing service providers offer apps for the iOS, Android, Windows Mobile, and Blackberry operating systems. These apps let you join a conference and take part in it through your mobile phone on the go. For employees who travel frequently, this kind of mobility can help them perform their jobs better and, in turn, improves the efficiency of your workforce.

Get good virtual conferencing equipment and check it appropriately

A great virtual conferencing program is only as good as the tools that are available, and fortunately you can find high quality equipment for conferencing at a very low price. If you are fixing the budget for your conferencing hardware, extend it a little because more than half of these meetings are started late because of technical issues. The vendor offering the conferencing service and the host can only do little when the tech hardware is limited. So, make sure that everyone uses decent headsets, webcams, systems, and other peripherals for the meeting before it begins.

Email integration

When you integrate the virtual conferencing solution with emails, you basically get a more organized meeting setup. Invites for online conferences have been traditionally difficult to send out because you have to track dial-in numbers, audio keys, and login information. Thankfully, some web conferencing programs can be set up so that email invitations are sent through email and participants can enter with a few clicks securely without worrying about changing passwords and numbers.

Video Conferencing

In addition to to the above you can add high quality video conferencing add-ins to your virtual conference or directly use services that provide both screen sharing and video conferencing in one solution. You can use a room, especially designed for video conferencing or just use a software solution with the aid of a webcam and headset.

Get file sharing and editing abilities

If you work with a team spread across various offices and locations, one of the best ways to enhance productivity is to get a virtual conferencing solution that has file sharing and group editing capabilities. With this kind of program, you can share presentations, documents, and other files with other participants for them to see. The group editing allows participants to not only view but also edit the shared files in real time. Other participants can review these changes and make their own revisions.
Basically, you get a virtual conference room where you can show files and work on them with your team, irrespective of where they are located at the moment.

How A Disaster Recovery Strategy Prepares For The Worst

Data Center

Data Center (Photo credit: bandarji)

Typically, a company includes a list of potential risks when drafting a disaster recovery plan. After identifying these risks, the next step is to assess the damage that could be associated with those risks. This is one of the more difficult portions of disaster recovery planning. This is simply because businesses cannot accurately assess the damage associated with particular risks. It is recommended that companies use a disaster recovery service, rather than attempt in-house recovery, for that very reason.

Why Disaster Recovery? Why Assess the Damage?

A lot of companies skip the step of assessing the potential damage for disaster recovery risks. Though it may seem grim, assessing what damage a risk can create is crucial to be prepared for an event. When a disaster recovery plan does not have protocols for handling a particular risk or threat, a business cannot recover effectively.

One Cause, Multiple Effects

Businesses should realize that all risks will have more than one effect. For example, if a building suffers from a fire there will be multiple effects associated with that fire. Therefore, each risk assessed should have its multiple effects listed in the disaster recovery plan. Then a protocol should be created for handling them. Using the fire example, consider the following:

Structural Damage

The building will ultimately have structural damage. In some instances, the entire building will be destroyed and all of the contents gone with it. The disaster recovery plan would need to devise a backup location to house the workforce. In addition, protocols need to address how to handle the hardware, furniture and other interior items that are damaged.

Disruption of Power

When a fire breaks out, power will be cut off. In this situation, the company’s servers and networks can lose essential power to function. Therefore, the disaster recovery plan should implement a protocol for backup power supply or a backup storage location.

Inability to Work

When there is no physical location to report to, where will employees go? Disaster recovery plans need to account for the employee factor. Employees should have a backup office location or work-from-home plan if disaster incapacitates the company’s physical location. Data centres are a good solution for this problem.

Telecommunications Failure

A disaster would most likely wipe out all telecommunications. The business cannot contact employees, clients or even vendors from its office location. Therefore, the plan should implement a procedure for how to handle the telecommunications failure, such as a backup location.

Data Systems Destroyed

Fires will destroy data systems quickly. The disaster recovery plan should have a backup data centre or storage location where critical system information will be stored. It should be able to be easily accessed for quick recovery.

When a business creates a thorough disaster recovery plan, the chances of it staying out of commission are relatively low. In order to create an accurate plan, the business needs to honestly assess its risks. It also must honestly assess the impact those risks will have on its ability to operate. From there, a plan on how to act when disaster strikes and how to counteract the effects of that disaster can be drafted. This plan will be the difference between being closed for a short time and being closed for good.